Admin Assistant

Care Concern Group; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Willowbrook Care Home in Birmingham is seeking an Admin Assistant on a contract basis to support the smooth day-to-day running of the home. The role involves payroll input, staff records, scheduling and general office duties, ensuring accuracy and confidentiality, with a key point of contact for telephone enquiries and team communication.

The home offers paid DBS, a pension, uniform provided, and 5.6 weeks annual leave for a full-time contract. One weekend per month is required.

Qualifications

• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Excellent communication and telephone manner.
• Ability to manage multiple tasks and prioritise effectively.
• A professional, reliable and confidential approach.

Responsibilities

• Support payroll input, staff records, scheduling and general office duties.
• Ensure accuracy and confidentiality in all tasks.
• Act as a point of contact, handling telephone enquiries and team communication.
• Work closely with management to maintain organised systems and coordinate tasks.

Skills

Organisational skills

Administrative skills

Communication skills

Telephone manner

Tools

Microsoft Office

Job description

Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.

Admin Assistant Contract

• £12.71 per hour
• Contracted to 40 hours per week - One weekend per month required.
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Admin Assistant, you will play a key role in supporting the smooth and efficient day to day running of the home. This is a varied and fast paced role where your organisation, attention to detail and communication skills will ensure operations run effectively.

You will support a range of administrative tasks including payroll input, staff records, scheduling and general office duties, ensuring accuracy and confidentiality. You will also act a point of contact, handling telephone enquiries and supporting communication across the team.

Working closely with the management and wider team, you will help maintain organised systems, support coordination of tasks and contribute to a professional and well run environment.

What We Are Looking For

• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Excellent communication and telephone manner
• Ability to manage multiple tasks and prioritise effectively
• A professional, reliable and confidential approach

About Us

Willowbrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.