Care Home Administrator

Confidential; Leeds; Sur place; GBP 27 000 - 29 000; Plein temps

Résumé du poste

Confidential in Leeds is seeking a capable Care Home Administrator to support the day-to-day running of Green Lane Care Centre. You will handle administrative tasks and serve as the first point of contact for residents, relatives and staff, ensuring smooth operations.

Role requires precise record-keeping, payroll input, recruitment admin and a proactive, discreet approach. You will work closely with management to streamline office processes and maintain compliance with care home procedures.

Qualifications

• Previous administration experience; care home or healthcare setting is desirable.
• HR and payroll administration experience is advantageous.
• Good written and verbal communication and telephone manner.
• Strong computer skills including Word, Outlook and Excel.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks, meet deadlines and work independently.
• Discreet approach to confidential information.
• Confident handling challenging situations and escalation when needed.
• Friendly and respectful with residents, relatives and colleagues.

Responsabilités

• Manage telephone calls, emails, correspondence and enquiries professionally.
• Maintain accurate staff and resident records, handling confidential information with care.
• Support recruitment administration, including interview arrangements, pre-employment checks, new starter paperwork and induction bookings.
• Keep staff records up to date, including training, supervision, annual leave and absence information.
• Prepare and submit accurate payroll information, including timesheets and changes.
• Support invoicing, purchasing, petty cash records and liaison with head office.
• Arrange meetings, take minutes and follow up agreed actions.
• Help prepare documentation for audits and inspections.
• Support the Home Manager with daily administrative tasks and improvements to office processes.

Connaissances

HR experience

Payroll administration

Microsoft Word

Outlook

Excel

Attention to detail

Confidential information

Communication skills

Time management

Description du poste

Care Home Administrator

Location: Green Lane Care Centre in Leeds

Hours: 37.5 per week

Rate- £14 per hour

We are looking for an organised, reliable and proactive Administrator to support the day-to-day running of our nursing home. Working closely with the management team, you will provide administrative support and be a welcoming first point of contact for residents, relatives, staff and visiting professionals.

Key responsibilities

• Manage telephone calls, emails, correspondence and enquiries professionally.
• Maintain accurate staff and resident records, handling confidential information with care.
• Support recruitment administration, including interview arrangements, pre-employment checks, new starter paperwork and induction bookings.
• Keep staff records up to date, including training, supervision, annual leave and absence information.
• Prepare and submit accurate payroll information, including timesheets and changes.
• Support invoicing, purchasing, petty cash records and liaison with head office.
• Arrange meetings, take minutes and follow up agreed actions.
• Help prepare documentation for audits and inspections.
• Support the Home Manager with daily administrative tasks and improvements to office processes.

Experience and skills required

• Previous administration experience; experience in a care home or healthcare setting is desirable.
• HR and payroll administration experience would be an advantage.
• Good written and verbal communication skills and a professional telephone manner.
• Strong computer skills, including Microsoft Word, Outlook and Excel.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks, meet deadlines and work independently.
• A discreet and responsible approach to confidential information.
• Confidence in handling challenging situations and knowing when to escal ate concerns.
• A friendly, respectful approach towards residents, relatives and colleagues.