Admin

Hartford Care Ltd; Alton; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Friendly environment

Training and development

Positive impact on residents

Job summary

Hartford Care Ltd in Alton, Hampshire, is seeking a friendly Administrator to support the day-to-day operation of our care home. You will manage reception, handle resident and family communications, maintain records and assist with HR-related admin and invoicing.

The role requires strong IT skills, excellent organisation and a professional, confidential approach to safeguarding and GDPR. Training and a supportive team await.

Qualifications

• Previous administrative experience, preferably in a care home or healthcare setting.
• Strong IT skills and proficiency with common office software.
• Excellent organisational skills and ability to handle multiple tasks.

Responsibilities

• Provide general administrative and reception support to the care home.
• Answer telephone calls, respond to emails and greet visitors professionally.
• Maintain accurate resident records, staff files and confidential documentation.
• Assist with staff rotas and basic HR administration.
• Support management with reports, audits and compliance documentation.
• Assist with invoicing and basic financial administration.
• Ensure GDPR and confidentiality compliance.

Skills

Administrative experience

IT skills

Organisation

Communication skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Job Vacancy: Administrator Care Home

Hourly Rate: £13.00 per hour

Location:Alton hampshire.
Hours:40 hours
Contract: Full-time

About the Role

We are looking for a friendly, organised and reliable Administrator to join our team at our care home. The successful candidate will play an important role in ensuring the smooth day-to-day running of the home, providing essential administrative support to the management team, staff, residents and their families.

We are looking for someone with excellent communication skills, a professional attitude and a genuine commitment to supporting high-quality care for our residents.

Key Responsibilities

• Provide general administrative and reception support to the care home.
• Answer telephone calls, respond to emails and welcome visitors professionally.
• Maintain accurate resident records, staff files and confidential documentation.
• Assist with staff rotas, timesheets and other HR-related administration.
• Support the management team with reports, audits and compliance documentation.
• Assist with invoicing, purchase orders and basic financial administration.
• Ensure records are maintained in line with GDPR and confidentiality requirements.
• Communicate effectively with residents, relatives, staff and external professionals.
• Help ensure the office runs efficiently and supports the smooth operation of the home.

About You

The ideal candidate will have:

• Previous administrative experience, preferably within a care home or healthcare setting.
• Good IT skills, including Microsoft Word, Excel and email.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• The ability to prioritise tasks and work independently as well as part of a team.
• A caring, patient and professional approach.
• A commitment to confidentiality and safeguarding.

What We Offer

• Competitive hourly rate of £13.00 per hour.
• A friendly and supportive working environment.
• The opportunity to make a positive difference in the lives of our residents.
• Ongoing training and development opportunities.
• The chance to be part of a dedicated team committed to providing excellent care.