ADHD Patient Care Liaison & Scheduler

NHS Jobs; Sutton Coldfield; On-site; GBP 21,000 - 32,000; Full time

Job summary

NHS Jobs in Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Patient Liaison Officer to support patient onboarding, referrals, and virtual care coordination. You will manage referrals via e-RS and email, coordinate triage calls, assessments, and follow-up appointments to ensure smooth patient journeys.

You will also handle clinical reports using EMIS and Hero Health, support titration scheduling, liaise with GPs, and act as the primary contact for patient queries with

Responsibilities

• Manage referrals via e-RS and email, ensuring complete patient onboarding
• Coordinate triage calls, assessments, and follow-up appointments
• Provide support during virtual consultations
• Process and distribute clinical reports using EMIS and Hero Health
• Support titration scheduling, liaise with GPs, and manage aftercare communications
• Be the first point of contact for patient queries, offering clear, compassionate guidance

Job description

NHS Jobs in Birmingham and Solihull Mental Health NHS Foundation Trust is seeking a Patient Liaison Officer to support patient onboarding, referrals, and virtual care coordination. You will manage referrals via e-RS and email, coordinate triage calls, assessments, and follow-up appointments to ensure smooth patient journeys.

You will also handle clinical reports using EMIS and Hero Health, support titration scheduling, liaise with GPs, and act as the primary contact for patient queries with