Dynamic Admin Officer – NHS Support & Coordination

Black Country Healthcare NHS Foundation Trust; Walsall; On-site; GBP 21,000 - 24,000; Full time

Job summary

Black Country Healthcare NHS Foundation Trust is seeking an experienced administration officer to join the fast-paced Single Point of Access for CAMHS. You will be the first point of reference for incoming telephone queries and will handle actions or redirect as needed.

You will produce reports and letters, manage diaries and meetings, maintain filing systems, and support the administrative processes that underpin patient referrals and team communications across the division.

Responsibilities

• Produce, reports and letters in accordance with Division guidelines.
• Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required.
• Process the client referral system and associated paperwork in accordance with departmental systems.
• Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
• Maintain effective diary management as required by management.
• Process incoming/outgoing post, taking appropriate action as necessary.
• Maintain an efficient filing and records system, encompassing medical secretarial services.
• Collate statistical information and prepare returns appropriate to grade as required by management.
• Arrange and attend formal and team meetings to take notes, produce minutes, draft agendas and ensure members receive agendas and relevant enclosures on time. Provide general support to the meetings and ensure all arrangements for facilities are made.

Job description

Black Country Healthcare NHS Foundation Trust is seeking an experienced administration officer to join the fast-paced Single Point of Access for CAMHS. You will be the first point of reference for incoming telephone queries and will handle actions or redirect as needed.

You will produce reports and letters, manage diaries and meetings, maintain filing systems, and support the administrative processes that underpin patient referrals and team communications across the division.