Additional Learning Support Admin Lead

Pertemps Milton Keynes; Cranfield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

37-hour working week

Leadership opportunity

Training and development opportunities

Collaborative environment

Positive impact on learners

Job summary

Pertemps Milton Keynes is seeking an experienced Additional Learning Support Admin Lead to oversee the administrative function of a busy ALS service across multiple sites. You will lead a team of administrators, ensuring timely, compliant support and audit-ready records.

You will coordinate data management, reporting and guidance for learners with SEND, EHCPs and High Needs funding considerations. Strong organisation, stakeholder management and GDPR awareness are essential.

Qualifications

• Senior administrative or team leadership experience.
• Experience managing workloads and supporting administrative staff.
• Strong organisational skills and attention to detail.
• Experience with databases and MIS; awareness of GDPR/data protection.

Responsibilities

• Lead, manage and support ALS Admin team across multiple sites.
• Allocate workloads and monitor performance to ensure timely service delivery.
• Coordinate ALS administrative processes to ensure learners receive appropriate support.
• Ensure students with identified support needs are contacted promptly.
• Oversee scheduling and allocation of assessments for effective planning.
• Maintain accurate, up-to-date, audit-ready student records.
• Provide guidance to students and staff regarding ALS processes.
• Ensure accurate data entry across MIS and related systems.
• Lead administration of specialist learner support platforms and data.
• Collaborate with managers and curriculum teams to ensure data consistency and accuracy.
• Monitor service performance against targets and standards; produce reports.
• Identify and resolve data quality issues and process improvements.
• Support audit preparation and ensure compliance with requirements.
• Promote a responsive, inclusive, customer-focused service.

Skills

Senior admin/leadership

Data accuracy

Stakeholder management

GDPR & data protection

Education/SEND knowledge

Job description

Additional Learning Support Admin Lead

Location: Bedford

Salary: 29,822

Hours: 37 hours per week

An Exciting Leadership Opportunity

Our client is seeking an experienced and organised Additional Learning Support (ALS) Admin Lead to oversee and coordinate the administrative function of a busy Additional Learning Support service. This is an excellent opportunity for a motivated leader with strong administrative, data management and people management skills to play a key role in supporting learners with SEND, including those with EHCPs and High Needs funding requirements.

Working across multiple sites, you will lead a team of administrators, ensuring efficient, compliant and high-quality support processes that positively impact learner outcomes.

The Role

• Lead, manage and support a team of Additional Learning Support Administrators
• Allocate workloads and monitor performance to ensure timely service delivery
• Coordinate ALS administrative processes to ensure learners receive appropriate support
• Ensure students with identified support needs are contacted promptly
• Oversee the scheduling and allocation of assessments to support effective planning
• Maintain accurate, up-to-date and audit-ready student records
• Provide advice and guidance to students and staff regarding Additional Learning Support processes
• Ensure accurate and timely data entry across relevant management information systems
• Lead the administration of specialist learner support platforms, ensuring accounts, processes and claims data are managed correctly
• Work collaboratively with managers and curriculum teams to ensure data consistency and accuracy
• Monitor service performance against agreed targets and service standards
• Produce reports and performance information to support management decision-making
• Identify and resolve data quality issues and process improvements
• Support audit preparation and ensure compliance with internal and external requirements
• Promote a responsive, inclusive and customer-focused support service

About You

• Previous experience in a senior administrative or team leadership role
• Experience managing workloads and supporting administrative staff
• Strong organisational and coordination skills
• Excellent attention to detail and commitment to data accuracy
• Experience working with databases and management information systems
• The ability to analyse information and produce reports
• Strong communication and stakeholder management skills
• A customer-focused and proactive approach
• An understanding of confidentiality, GDPR and data protection requirements
• Experience within education, learner support, SEND, student services or a similar environment would be advantageous
• Knowledge of EHCP and High Needs funding processes would be beneficial

What's On Offer

• 37-hour working week
• Leadership opportunity within a learner-focused support service
• The chance to make a positive impact on learners with additional support needs
• Ongoing training and professional development opportunities
• A collaborative and inclusive working environment