Additional Learning Support Admin Lead

Pertemps Milton Keynes; Bedford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Ongoing training

Professional development opportunities

Collaborative working environment

Job summary

Pertemps Milton Keynes seeks an experienced Additional Learning Support Admin Lead in Bedford to oversee the administrative function of a busy ALS service. You will lead a team of administrators across multiple sites, ensuring compliant, high-quality processes and timely service delivery for learners with SEND and EHCPs.

This 37-hour-per-week role offers a stable, permanent contract and an opportunity to drive improvements in data quality and service outcomes through strong leadership and

Qualifications

• Senior administrative or team leadership experience.
• Experience managing workloads and supporting administrative staff.
• Strong organisational and coordination skills.
• Excellent attention to detail and data accuracy.
• Experience working with databases and management information systems.
• Ability to analyse information and produce reports.
• Confidentiality and GDPR/data protection awareness.
• Experience in education or learner support preferred.

Responsibilities

• Lead, manage and support a team of ALS Administrators.
• Allocate workloads and monitor performance to ensure timely service delivery.
• Coordinate ALS administrative processes to ensure learners receive appropriate support.
• Ensure students with identified support needs are contacted promptly.
• Oversee the scheduling and allocation of assessments to support effective planning.
• Maintain accurate, up-to-date and audit-ready student records.
• Provide advice and guidance to students and staff regarding ALS processes.
• Ensure accurate and timely data entry across MIS and related systems.
• Lead administration of learner support platforms with accounts and claims data.
• Work with managers and curriculum teams to ensure data consistency.
• Monitor service performance against targets and service standards.
• Produce reports and performance information for management decisions.
• Identify data quality issues and drive process improvements.
• Support audit preparation and compliance with requirements.
• Promote a responsive, inclusive and customer-focused service.

Skills

Team leadership

Data accuracy

Stakeholder management

Communication

Attention to detail

Organisational skills

Tools

Management information systems

Databases

Job description

This full-time post as Additional Learning Support Admin Lead sits in Bedford, paying £29,822 yearly across 37 hours each week. The successful candidate oversees administrative functions within a busy ALS service, guiding a team of administrators based at multiple sites. Duties cover people management, maintaining accurate records, and ensuring compliant processes that support learners with SEND, including those holding EHCPs and High Needs funding. Strong organisational ability, prior supervisory experience, and confidence handling management information systems are essential. The holder works closely with colleagues to deliver efficient, high-quality provision that improves outcomes for students. This permanent contract suits someone with proven leadership skills gained in an education or similar setting.

An Exciting Leadership Opportunity

Our client is seeking an experienced and organised Additional Learning Support (ALS) Admin Lead to oversee and coordinate the administrative function of a busy Additional Learning Support service. This is an excellent opportunity for a motivated leader with strong administrative, data management and people management skills to play a key role in supporting learners with SEND, including those with EHCPs and High Needs funding requirements. Working across multiple sites, you will lead a team of administrators, ensuring efficient, compliant and high-quality support processes that positively impact learner outcomes.

The Role

• Lead, manage and support a team of Additional Learning Support Administrators
• Allocate workloads and monitor performance to ensure timely service delivery
• Coordinate ALS administrative processes to ensure learners receive appropriate support
• Ensure students with identified support needs are contacted promptly
• Oversee the scheduling and allocation of assessments to support effective planning
• Maintain accurate, up-to-date and audit-ready student records
• Provide advice and guidance to students and staff regarding Additional Learning Support processes
• Ensure accurate and timely data entry across relevant management information systems
• Lead the administration of specialist learner support platforms, ensuring accounts, processes and claims data are managed correctly
• Work collaboratively with managers and curriculum teams to ensure data consistency and accuracy
• Monitor service performance against agreed targets and service standards
• Produce reports and performance information to support management decision-making
• Identify and resolve data quality issues and process improvements
• Support audit preparation and ensure compliance with internal and external requirements
• Promote a responsive, inclusive and customer-focused support service

About You

• Previous experience in a senior administrative or team leadership role
• Experience managing workloads and supporting administrative staff
• Strong organisational and coordination skills
• Excellent attention to detail and commitment to data accuracy
• Experience working with databases and management information systems
• The ability to analyse information and produce reports
• Strong communication and stakeholder management skills
• A customer-focused and proactive approach
• An understanding of confidentiality, GDPR and data protection requirements
• Experience within education, learner support, SEND, student services or a similar environment would be advantageous
• Knowledge of EHCP and High Needs funding processes would be beneficial

What's On Offer

• 37-hour working week
• Leadership opportunity within a learner-focused support service
• The chance to make a positive impact on learners with additional support needs
• Ongoing training and professional development opportunities
• A collaborative and inclusive working environment