Acturis Support Specialist - Remote Insurance Ops

Brown & Brown, Inc.; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Brown & Brown, Inc. in the United Kingdom is seeking an Acturis Support Officer to provide first-line remote and on-site assistance for users of the Acturis broking platform.

The role requires at least 2 years’ hands-on Acturis experience within insurance broking, strong problem-solving, and clear communication to coordinate with internal teams and third parties across the UK. You will work with the Retail Operations team to resolve issues, implement configuration changes, and support

Qualifications

• Minimum 2 years’ hands-on Acturis experience in insurance broking.
• Good understanding of insurance broking operations and UK market.
• Strong problem-solving and diagnostic abilities.
• Excellent verbal and written communication with diverse stakeholders.
• Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

• Assist Acturis Support Lead to deliver business support.
• Liaise with third parties including Acturis to resolve issues.
• Coordinate configuration changes across Acturis environments and migrations.
• Provide on-site support for new Acturis users.
• Identify opportunities to improve configuration or functionality.

Skills

Acturis experience

Insurance knowledge

Problem solving

Communication

Stakeholder management

Multitasking

Excel

Tools

Acturis

Microsoft Office

Job description

Brown & Brown, Inc. in the United Kingdom is seeking an Acturis Support Officer to provide first-line remote and on-site assistance for users of the Acturis broking platform.

The role requires at least 2 years’ hands-on Acturis experience within insurance broking, strong problem-solving, and clear communication to coordinate with internal teams and third parties across the UK. You will work with the Retail Operations team to resolve issues, implement configuration changes, and support