Acturis Systems Support Specialist (Remote)

Brown & Brown UK; Greater London; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance firm is seeking a Business Support Officer to join their Acturis Support team. This role involves managing Acturis support tickets and providing second line support. Candidates should have strong problem-solving skills, an understanding of the insurance industry, and proficiency in management software. Responsibilities include assisting the Acturis Support Lead and ensuring timely resolutions for user queries. The position offers remote work with occasional travel.

Qualifications

• Strong problem-solving skills essential for resolving business queries.
• Excellent detail orientation with clear communication abilities.
• Ability to manage diverse stakeholders effectively.

Responsibilities

• Assist with Acturis support and deliver business assistance.
• Liaise with Acturis and third parties to resolve changes.
• Provide on-site support for new Acturis users.

Skills

Strong problem-solving skills

Excellent eye for detail

Effective communication

Ability to multi-task

Understanding of insurance industry

Proficient in Microsoft Excel

Interpersonal abilities

Tools

PAS / management software

Microsoft PowerPoint

Job description

A leading insurance firm is seeking a Business Support Officer to join their Acturis Support team. This role involves managing Acturis support tickets and providing second line support. Candidates should have strong problem-solving skills, an understanding of the insurance industry, and proficiency in management software. Responsibilities include assisting the Acturis Support Lead and ensuring timely resolutions for user queries. The position offers remote work with occasional travel.