Acturis Insurance Support Specialist (Hybrid – London)

Confidential; Greater London; Hybride; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Acturis Support Officer in London with hybrid working available. The role focuses on first-line Acturis-related support for insurance broking clients, via email or phone.

You will work with the Acturis Support Lead to deliver timely remote or on-site support and contribute to migrations and configuration changes. Applicants should have a minimum of 2 years' hands-on Acturis experience and strong insurance knowledge.

Qualifications

• Minimum of 2 years' hands-on experience using Acturis in an insurance broking environment.
• Good understanding of insurance broking operations and UK market exposure.
• Strong problem-solving skills with the ability to diagnose issues and identify solutions.
• High attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to manage a wide range of stakeholders and provide appropriate support.
• Experience working with third-party suppliers.
• Ability to multitask in a fast-paced operational environment.
• Proficient in Microsoft Excel, PowerPoint, and other Office tools.

Responsabilités

• Assist the Acturis Support Lead to deliver support and assistance to the business.
• Liaise with third parties including Acturis to resolve issues or change requests promptly.
• Work with the Acturis Support Lead and Senior Officers to facilitate configuration changes and migrations.
• Provide on-site support for new groups of Acturis users.
• Identify opportunities for improvement in configuration or functionality.

Connaissances

Problem solving

Stakeholder management

Communication skills

Multitasking

Attention to detail

Outils

Acturis

Microsoft Office

Description du poste

Acturis Support Officer in London with hybrid working available. The role focuses on first-line Acturis-related support for insurance broking clients, via email or phone.

You will work with the Acturis Support Lead to deliver timely remote or on-site support and contribute to migrations and configuration changes. Applicants should have a minimum of 2 years' hands-on Acturis experience and strong insurance knowledge.