Acturis Insurance Systems Support Specialist

Brown & Brown UK; England; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Brown & Brown UK is seeking a capable Acturis-focused support specialist to provide first-line assistance for businesses using the Acturis broking platform. The role includes remote or on-site support across the UK, collaborating with the Acturis team to resolve issues and implement changes.

Applicants should have at least 2 years hands-on Acturis experience in insurance broking, strong analytical skills, and solid communication abilities to support diverse stakeholders.

Qualifications

• Minimum of 2 years’ hands-on experience using Acturis in an insurance broking environment.
• Good understanding of insurance broking operations and workflows in the UK.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication; able to explain system concepts clearly.

Responsibilities

• Assist the Acturis Support Lead to deliver support and assistance to the business.
• Liaise with Acturis and third parties to resolve issues or change requests promptly and accurately.
• Facilitate configuration changes to Acturis environments and document migrations.
• Provide on-site support for new groups of Acturis users.
• Identify opportunities for configuration or functionality improvements.

Skills

Acturis

Insurance knowledge

Communication

MS Office

Stakeholder mgmt

Tools

MS Office

Job description

Brown & Brown UK is seeking a capable Acturis-focused support specialist to provide first-line assistance for businesses using the Acturis broking platform. The role includes remote or on-site support across the UK, collaborating with the Acturis team to resolve issues and implement changes.

Applicants should have at least 2 years hands-on Acturis experience in insurance broking, strong analytical skills, and solid communication abilities to support diverse stakeholders.