Acturis Support & Configuration Specialist

Gerrard White Consulting; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote UK

Optional UK office access

Occasional travel

Job summary

Gerrard White Consulting is seeking an Acturis expert to join a UK-wide, remote specialist operations support team within a large insurance broking/MGA group. You will provide first-line Acturis support, troubleshoot issues, and collaborate with third parties to implement changes across the UK.

The role values practical system knowledge over formal job titles, with opportunities to travel occasionally to support integrations and new groups joining the group.

Qualifications

• Acturis expertise and system knowledge relevant to insurance broking operations.
• Experience working in an MGA or insurance environment is valued.
• Strong problem-solving and attention to detail in a systems context.
• Ability to communicate with users and stakeholders at various levels.

Responsibilities

• Provide day-to-day Acturis support to users by phone and email.
• Troubleshoot queries and resolve system issues.
• Collaborate with Acturis and third parties to implement changes.
• Support migrations and integrations as new businesses join the group.
• Provide on-site support to new groups of Acturis users when required.
• Identify opportunities to improve processes, configuration and system functionality.
• Help maintain user guidance and support resources.

Skills

Acturis

Insurance broking experience

Problem-solving

Communication skills

Attention to detail

Job description

Gerrard White Consulting is seeking an Acturis expert to join a UK-wide, remote specialist operations support team within a large insurance broking/MGA group. You will provide first-line Acturis support, troubleshoot issues, and collaborate with third parties to implement changes across the UK.

The role values practical system knowledge over formal job titles, with opportunities to travel occasionally to support integrations and new groups joining the group.