Account Support Executive – Food Service & Upsell

The Job People; Walsall; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Job People are looking for an Account Support Executive to join our client’s team in the food service sector. Based in Walsall, this role offers a permanent contract with 40 hours per week and pay £12.71-£13.07 per hour.

You will process orders by phone and email, maintain CRM records, build customer relationships and spot upselling opportunities, while handling inbound and outbound calls in a fast-paced environment.

Qualifications

• Previous sales or customer service experience.
• Strong communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience within the food service sector would be advantageous.

Responsibilities

• Process customer orders via phone and email.
• Maintain accurate customer records and CRM information.
• Build strong customer relationships and identify upselling opportunities.
• Manage inbound and outbound customer calls.

Skills

Customer service

Communication skills

Multi-tasking

CRM experience

Job description

The Job People are looking for an Account Support Executive to join our client’s team in the food service sector. Based in Walsall, this role offers a permanent contract with 40 hours per week and pay £12.71-£13.07 per hour.

You will process orders by phone and email, maintain CRM records, build customer relationships and spot upselling opportunities, while handling inbound and outbound calls in a fast-paced environment.