In-House Internal Sales Executive — Account Support

People Solutions; West Bromwich; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Career development

Varied customer-focused role

Industry-related training and support

Job summary

People Solutions is seeking an experienced Internal Sales Executive to join their well-established business in West Bromwich. This permanent role offers a fantastic opportunity for a candidate with strong customer service and sales support experience.

The position involves handling customer enquiries, preparing quotations, and providing excellent support to existing accounts. You're expected to build relationships and liaise with various internal departments to resolve queries efficiently.

Qualifications

• Previous experience in Internal Sales, Sales Support, Account Management, or Customer Service.
• Confident and professional telephone manner.
• Strong communication and relationship-building skills.

Responsibilities

• Handle incoming customer enquiries via telephone and email.
• Prepare and follow up customer quotations.
• Provide ongoing support to existing customer accounts.
• Build strong relationships with customers and respond to their requirements.
• Liaise with internal departments to ensure customer queries are resolved efficiently.
• Update customer information and activity accurately on the CRM system.
• Support the wider sales team with general sales and account administration.
• Identify opportunities to develop existing customer accounts.
• Ensure customers receive a professional and efficient service at all times.

Skills

Customer service

Sales support

Relationship-building

Communication skills

CRM system

Microsoft Word

Microsoft Excel

Salesforce

Organisation

Attention to detail

Job description

People Solutions is seeking an experienced Internal Sales Executive to join their well-established business in West Bromwich. This permanent role offers a fantastic opportunity for a candidate with strong customer service and sales support experience.

The position involves handling customer enquiries, preparing quotations, and providing excellent support to existing accounts. You're expected to build relationships and liaise with various internal departments to resolve queries efficiently.