Customer Support Executive — Fast-Paced Service Leader

Bidfood UK; Bradford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme with employee match

Life cover

Confidential support & counselling

Health plan

Staff discounts

Early access to wages

Job summary

Bidfood UK is seeking a Customer Support Executive to join our Customer Support Centre. You will play a key role in delivering outstanding service, handling inquiries, processing orders, and resolving issues to ensure a smooth experience for customers and colleagues.

The role emphasizes relationship building, a proactive approach, and supporting efficient business operations in a fast-paced environment.

Qualifications

• Confident, professional communicator with a customer-first mindset.
• Ability to stay organised in a busy support environment.
• Strong teamwork and collaborative approach to resolve issues.

Responsibilities

• Handle inbound/outbound calls and emails from customers and colleagues.
• Process customer orders accurately and efficiently.
• Resolve queries and complaints with professionalism and care.

Skills

Communication

Customer-focused

Organised

Team player

Proactive

Job description

Bidfood UK is seeking a Customer Support Executive to join our Customer Support Centre. You will play a key role in delivering outstanding service, handling inquiries, processing orders, and resolving issues to ensure a smooth experience for customers and colleagues.

The role emphasizes relationship building, a proactive approach, and supporting efficient business operations in a fast-paced environment.