Account Partner (Enterprise)

Syndio; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Best medical plans on the market (90%

Up to 16 weeks of paid parental leave

Life & Disability paid by the company

401(k) option

Stock options

Access to Talkspace online therapy

Job summary

Syndio is seeking an Account Partner to own a full client relationship across a book of enterprise accounts based in the UK and EU, many spanning multiple EU states. You will drive adoption, expand the Syndio platform, and ensure renewals are earned before negotiations.

You will guide customer teams through the platform, supported by in-house domain experts, focusing on pay transparency governance and data-driven decision making at scale.

Qualifications

• 5+ years of enterprise selling experience across the UK and Europe.
• Proven expansion and retention wins in a complex multi-stakeholder enterprise environment.
• Ability to own GRR, NRR and quota end-to-end: renewals first, then expansion and pipeline.

Responsibilities

• Drive adoption and expand the Syndio platform within enterprise accounts.
• Own a book of business across the UK and EU and guide customers through platform value.
• Build executive alignment with CHROs and CFOs to enable multi-product expansion.
• Run platform walkthroughs, enablement sessions, and annual renewal narratives.

Skills

Enterprise selling

Account management

GTM strategy

Multi-stakeholder sales

Renewals and expansion

Cross-functional collaboration

CHRO alignment

European market knowledge

Second European language

Job description

• As an Account Partner, you will own the full client relationship across a book of enterprise accounts headquartered in the UK and EU, many operating across multiple EU member states that are serious about transforming the future of pay
• You are the person who makes the Syndio commercial motion real: driving adoption, expanding the Syndio platform, and running a book where every renewal is earned long before it’s negotiated
• In Europe, the EU Pay Transparency Directive means our customers need Syndio to work in practice, not just on paper
• You’ll guide their teams through the platform so they get full value from what they own, supported by our in-house domain experts and Syndi on the regulatory elements
• Most companies see the EU Pay Transparency Directive as a reporting problem
• You’ll help them see it as a pay governance problem
• Every pay gap starts as a decision made without the right information, and Syndio governs those decisions as they’re made, not a year later when they have to be explained
• You’re the person customers call when their CHRO needs board-ready analysis, when an employee submits their first right-to-information request, or the first pay gap reporting cycle is approaching, when a works council asks how pay decisions are being made, and most importantly, when they’re ready to transform how they make pay decisions across the org
• You anticipate those calls before they come, arriving with a point of view on where each account’s compliance posture is heading and what to do about it before leadership asks
• Your customers trust you because you understand their business, not just the product
• Building that trust is how you build a commercial relationship
• You earn executive alignment with the office of the CHRO and CFO by being the advisor who helps your customers think through hard problems, not the person who manages their contract
• That advisory credibility is what opens the path from compliance-only into governance at scale, and what makes renewals a confirmation of partnership rather than a negotiation

Benefits

• Best medical plans on the market
  (90% employee coverage, 50% dependents)
• Up to 16 weeks of paid parental leave
• Life & Disability paid by the company
• 401(k) option
• Stock options
• Access to Talkspace online therapy

You drive adoption hands-on. You’re comfortable running platform walkthroughs and enablement sessions, helping customers get their data into good shape, and showing them how to use RTI responses, readiness reporting and gap budgeting day to day. You track usage and turn it into the renewal storyYou are a self-starter when it comes to delivering value and know how to activate an expansion strategy within an account with a large stakeholder groupYour customers think of you as an advisor first — the person who helps them think through hard problems — and a commercial owner second. You have relationships and a track record to prove itYou understand your customers’ business objectives. You have working knowledge of the EU Pay Transparency Directive and what it asks of employers. You spot when a customer needs deeper regulatory support and bring in the right expert, rather than trying to be one5+ years of enterprise selling experience — Account Management, Enterprise Account Executive, or equivalent GTM roles in B2B SaaS across the UK and Europe, where you personally owned GRR and NRR. Proven expansion and retention wins in a complex, multi-stakeholder enterprise environment, with quantified results you can speak to clearlyYou’re organised enough to run a book across several countries, time zones and procurement processes without renewals slippingYou’re an effective orchestrator of internal resources — you know when to pull in cross-functional teammates and executives to advance an opportunity and how to keep commercial ownership through the close and build category-defining partnershipsYou own GRR, NRR and quota end to end: renewals first, then expansion and pipeline. You run a disciplined book: you know how to allocate time for prospecting within client accounts and know where to focus for retention and expansion. You work these accounts early, and you hit your number consistently. Your track record proves itYou earn CHRO access by building VP and Director-level alignment — across HR, Total Rewards, Talent Acquisition, Legal, and Finance. You understand each stakeholder’s lens, build the internal consensus that gets you into the room that matters, and know that CHRO sponsorship is what unlocks multi-product expansionWorking proficiency in a second European language (French or German especially)Background in Tech or enterprise SaaS, selling into an HR or Finance buyerExperience selling AI-native platforms with an expanding product roadmap — you know how to drive adoption of what exists today and build customer conviction around a platform that compounds value over timeExperience expanding a customer from one product into a second within a platformEnergized by building. You’re drawn to companies defining a new category, not ones running a mature playbookConsulting background or experience in project management is a plusYou have a solid working command of compensation and/or decision intelligence — enough to have a credible, thought-provoking conversation with the office of the CHRO or CFO about what it means to govern pay decisions at scale through technology