ICT Account Manager — Growth, Training & Client Success

Global 4; Fareham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Flexi Health plan

Company Pension

Gym discounts

Cycle to work

Mental Health first aider on site

Job summary

Tailor Made Technologies seeks a motivated Junior Account Manager to join a team serving a broad range of clients across multiple industries. You will drive profitable growth by developing orders from existing customers and maintaining excellent service levels.

A demonstrable commercial awareness within IT or Telecommunications is essential, with the ability to communicate the portfolio effectively to customers.

Qualifications

• Experience supporting customers and providing value add services in ICT/telecommunications.
• Ability to identify opportunities within existing accounts and grow revenue.
• Strong interpersonal and communication skills for client liaison.

Responsibilities

• Establish strong relationships with customers to discuss product propositions.
• Protect existing revenue and secure additional business through excellent service.
• Be proactive in identifying and qualifying opportunities within existing accounts.
• Develop customer calling cycles and activities to maximise service usage and product adoption.
• Act as ambassador between customers and technology teams.
• Develop understanding of ICT services and telecommunications offerings.

Skills

Customer service

ICT/telecoms knowledge

Relationship building

Proactive approach

Job description

Tailor Made Technologies seeks a motivated Junior Account Manager to join a team serving a broad range of clients across multiple industries. You will drive profitable growth by developing orders from existing customers and maintaining excellent service levels.

A demonstrable commercial awareness within IT or Telecommunications is essential, with the ability to communicate the portfolio effectively to customers.