Account Manager - Student Accommodation

Build Recruitment; Gatwick; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van

Fuel card

Commission

Career development opportunities

Job summary

Build Recruitment is seeking an experienced Account Manager to join a growing operation, based in London, overseeing key client relationships and maintenance contracts across the area.

You will manage client accounts, maintain strong customer relationships and ensure the smooth delivery of student accommodation services, with opportunities to grow existing accounts and drive revenue.

Qualifications

• Previous experience in student accommodation/facilities management.
• Strong account management and client relationship skills.
• Experience managing maintenance contracts.
• Confidence dealing with subcontractors and obtaining competitive quotations.
• Excellent communication and organisational skills.

Responsibilities

• Managing and developing key client relationships.
• Overseeing maintenance contracts and service delivery.
• Holding weekly client meetings and providing regular updates.
• Managing subcontractors and obtaining quotations for Schedule of Rates (SOR) work.
• Coordinating maintenance requirements and ensuring works are completed efficiently.
• Identifying opportunities to grow existing accounts and generate additional revenue.
• Taking full ownership of client management and account performance.

Skills

Account management

Client relationship management

Maintenance contracts

Quotation management

Contract governance

Negotiation

Communication skills

Organisational skills

Job description

We are looking for an experienced Account Manager to join a growing operation, managing key client relationships and overseeing maintenance contracts across London.

The Role

You will be responsible for managing client accounts, maintaining strong customer relationships and ensuring the smooth delivery of Student Accommodation.

Key Responsibilities

• Managing and developing key client relationships.
• Overseeing maintenance contracts and service delivery.
• Holding weekly client meetings and providing regular updates.
• Managing subcontractors and obtaining quotations for Schedule of Rates (SOR) work.
• Coordinating maintenance requirements and ensuring works are completed efficiently.
• Identifying opportunities to grow existing accounts and generate additional revenue.
• Taking full ownership of client management and account performance.

Client Portfolio & Opportunities

• Managing a substantial client portfolio, with individual account opportunities valued at £1m.
• Working with established clients across London.
• Opportunities within the residential rental and property management sectors.
• Supporting a growing 365-day maintenance operation.

What We Offer

• £45,000 basic salary.
• Additional commission earning potential.
• Company van.
• Fuel card.
• Opportunity to manage significant client accounts.
• Long-term career development within the facilities management sector.

Ideal Candidate

• Previous experience in student accommodation/facilities management.
• Strong account management and client relationship skills.
• Experience managing maintenance contracts.
• Confidence dealing with subcontractors and obtaining competitive quotations.
• Excellent communication and organisational skills