Account Manager – Oldham

Barlows Ltd; Oldham; On-site; GBP 27,900 - 34,100; Full time

Benefits offered by this job

20 days paid holiday plus bank holidays

Additional loyalty holidays with length of service

Supportive working environment

Training and career development opportunities

Job summary

A busy office team in Oldham is seeking an experienced Account Manager to join their full-time roles. You will ensure a smooth customer journey from first contact through to job completion. Key responsibilities include responding to client enquiries, coordinating work schedules for engineers, and managing reports. Essential skills include time management and strong communication abilities. The position offers a supportive environment with 20 days of paid holiday plus bank holidays and opportunities for career development.

Qualifications

• Experience in a similar role is essential.
• Ability to coordinate engineers' work schedules.

Responsibilities

• Respond to initial client enquiries via phone and email.
• Input engineers’ timesheets and compile daily reports.
• Liaise with operational staff and customers to maintain a high level of service.
• Ensure KPIs are monitored, met, and updated.
• Compile job completion notes and prepare invoices.

Skills

Ability to work effectively in a fast-paced environment

Excellent time management

Strong communication skills

Competent with Outlook and Microsoft Office

Highly organised with strong attention to detail

Tools

Excel

Job description

We’re looking for an experienced Account Manager to join our busy office team. This is a full-time, office-based role at our Oldham office in Chadderton. You’ll play a key part in taking customers through their full journey, ensuring a smooth and professional experience from first contact through to job completion. Experience in a similar role is essential.

Responsibilities

• Respond to initial client enquiries via phone and email
• Input engineers’ timesheets and compile daily reports
• Liaise with operational staff and customers to maintain a high level of service
• Coordinate engineers’ work schedules
• Ensure KPIs are monitored, met, and updated
• Issue purchase orders and monitor job progress
• Update Excel spreadsheets and client job management systems
• Compile job completion notes and prepare invoices

Skills & Requirements

• Ability to work effectively in a fast-paced environment
• Excellent time management
• Strong communication skills with customers and colleagues at all business levels
• Competent with Outlook, Microsoft Office, Excel, and general computer systems
• Highly organised with strong attention to detail

Benefits

• 20 days paid holiday plus bank holidays
• Additional loyalty holidays with length of service
• Supportive working environment
• Training and career development opportunities

Schedule

• Monday to Friday 8am – 5pm
• Saturday morning availability

Salary

• £31000