Account Manager (HF1371897)

Apprentify; Emsworth; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Hybrid working model

Uncapped commission

Industry events access

Job summary

Apprentify is seeking an Account Manager in Emsworth to build strong client relationships and drive value from our aerial technology solutions. You will manage key accounts, identify opportunities, and work with Sales, Product and Operations to ensure customer success.

The role offers a hybrid working model, a competitive basic salary of £40k plus uncapped commission, and clear progression pathways in a fast-evolving tech space.

Qualifications

• Minimum 1 year of B2B sales or client-facing account management experience.
• Excellent written and verbal communication skills.
• Commercially insightful with ability to present value-led solutions.
• Experience in technology or SaaS is desirable but not essential.

Responsibilities

• Develop an in-depth understanding of the platform and its outcomes for customers across multiple sectors.
• Manage and grow relationships with existing clients, acting as their trusted partner and point of contact.
• Identify upsell, cross-sell, and expansion opportunities within assigned accounts.
• Conduct regular account reviews to understand evolving needs and value delivery.
• Collaborate with Sales, Product and Operations to ensure seamless onboarding and customer experience.
• Maintain accurate account data, forecasts, and reports to support business planning.
• Represent the organisation at industry events and networking opportunities.
• Contribute customer feedback to product improvements and service optimisation.

Skills

Relationship building

Account management

B2B sales

Communication skills

Commercial acumen

Job description

Account Manager - Emsworth

Are you a relationship-focused, commercially minded professional with a passion for supporting customers and maximising value? We’re looking for a dedicated Account Manager to join our client’s expanding team.

Our client provides innovative, full-scale aerial technology solutions to a wide range of global industries.

The Opportunity

As an Account Manager, you’ll play a central role in ensuring customers gain the full benefit of advanced aerial technologies. You’ll nurture long-term relationships, manage key accounts, and identify opportunities to support clients with additional value-driven solutions.

Working closely with Sales, Product, and Operations teams, you’ll contribute to customer success, retention, and growth. This position offers meaningful progression pathways and the chance to make a real impact in a fast-evolving technology space.

Key Responsibilities

• Develop an in-depth understanding of the platform, its capabilities, and the outcomes it delivers for customers across multiple sectors.
• Manage and grow relationships with existing clients, acting as their trusted partner and point of contact.
• Identify upsell, cross-sell, and expansion opportunities within assigned accounts.
• Conduct regular account reviews to understand evolving needs, challenges, and areas where technology can add measurable value.
• Work closely with the wider sales team to ensure seamless handover, onboarding, and customer experience.
• Maintain accurate account data, forecasts, and reports to support business planning.
• Represent the organisation at industry events, trade shows, and networking opportunities.
• Collaborate cross-functionally to ensure customer feedback contributes to product improvements and service optimisation.

What We're Looking For

• Minimum 1 year of B2B sales or client-facing account management experience.
• Experience within the technology or SaaS sector desirable but not essential.
• Excellent communication skills-written, verbal, and interpersonal with the ability to build trust quickly.
• Commercially insightful, curious, and motivated by delivering measurable outcomes for clients.
• Thrives in a fast-moving, evolving environment with multiple priorities.
• Proven ability to manage relationships, understand client needs, and present value-led solutions.
• Highly organised, resilient, and capable of overseeing multiple accounts effectively.
• Ambitious, growth-oriented, and committed to delivering exceptional customer experiences.

Benefits

• Continuous professional development and training pathways.
• Competitive basic salary £40k + uncapped commission.
• Hybrid working model.
• Regular industry events, networking opportunities, and trade show access.

We believe diverse perspectives drive innovation and better outcomes. We warmly welcome applicants from all backgrounds, experiences, and identities.