Account Manager (HF1371897)

Flourish; Emsworth; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Development pathways

Networking events

Job summary

Flourish, the UK's No.1 leader in aerial innovation and drone solutions, seeks an Account Manager in Emsworth. You will nurture long-term client relationships, manage key accounts, and identify value-driven opportunities.

The role collaborates with Sales, Product and Operations to drive customer success, retention and growth in a fast-evolving tech space. Offering meaningful progression with a hybrid working model, the position features a base salary of £40k plus uncapped commission, with

Qualifications

• Minimum 1 year of B2B sales or client-facing account management experience.
• Experience in technology or SaaS is desirable but not essential.
• Excellent written and verbal communication with the ability to build trust quickly.
• Commercially insightful and motivated by delivering measurable outcomes for clients.
• Thrives in a fast-moving environment with multiple priorities.
• Proven ability to manage relationships and present value-led solutions.

Responsibilities

• Develop an in-depth understanding of the platform and its outcomes for customers.
• Manage and grow relationships with existing clients as their trusted partner.
• Identify upsell, cross-sell, and expansion opportunities within accounts.
• Conduct regular account reviews to understand evolving needs and value opportunities.
• Collaborate with Sales, Product, and Operations to ensure seamless onboarding and customer experience.
• Maintain accurate account data, forecasts, and reports for business planning.
• Represent the organisation at industry events and networking opportunities.
• Capture customer feedback to drive product improvements and service optimisation.

Skills

B2B sales

Account management

Client relationships

Communication

SaaS experience

Job description

Join the UK's No.1 Leader in Aerial Innovation and Drone Solutions

Account Manager – Emsworth

The Opportunity

As an Account Manager, you’ll play a central role in ensuring customers gain the full benefit of advanced aerial technologies. You’ll nurture long‑term relationships, manage key accounts, and identify opportunities to support clients with additional value‑driven solutions.

Working closely with Sales, Product, and Operations teams, you’ll contribute to customer success, retention, and growth. This position offers meaningful progression pathways and the chance to make a real impact in a fast‑evolving technology space.

Key Responsibilities

• Develop an in‑depth understanding of the platform, its capabilities, and the outcomes it delivers for customers across multiple sectors.
• Manage and grow relationships with existing clients, acting as their trusted partner and point of contact.
• Identify upsell, cross‑sell, and expansion opportunities within assigned accounts.
• Conduct regular account reviews to understand evolving needs, challenges, and areas where technology can add measurable value.
• Work closely with the wider sales team to ensure seamless handover, onboarding, and customer experience.
• Maintain accurate account data, forecasts, and reports to support business planning.
• Represent the organisation at industry events, trade shows, and networking opportunities.
• Collaborate cross‑functionally to ensure customer feedback contributes to product improvements and service optimisation.

What We're Looking For

• Minimum 1 year of B2B sales or client‑facing account management experience.
• Experience within the technology or SaaS sector desirable but not essential.
• Excellent communication skills—written, verbal, and interpersonal—with the ability to build trust quickly.
• Commercially insightful, curious, and motivated by delivering measurable outcomes for clients.
• Thrives in a fast‑moving, evolving environment with multiple priorities.
• Proven ability to manage relationships, understand client needs, and present value‑led solutions.
• Highly organised, resilient, and capable of overseeing multiple accounts effectively.
• Ambitious, growth‑oriented, and committed to delivering exceptional customer experiences.

Benefits

• Continuous professional development and training pathways.
• Competitive basic salary £40k + uncapped commission.
• Hybrid working model.
• Regular industry events, networking opportunities, and trade show access.

We believe diverse perspectives drive innovation and better outcomes. We warmly welcome applicants from all backgrounds, experiences, and identities.