Account Manager - Growth & Cross-Sell Pro

Global 4 Group; Carlisle; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

50% off broadband packages

33 days holiday including bank holiday

5 additional days leave based on years

£250 Bright Ideas Scheme

Kudos recognition scheme

Buy & Sell holiday allowance

Death in service benefit

Pension scheme

Eye care vouchers

£1,000 Refer A Friend Scheme

Paid Charity leave

Zusammenfassung

Global 4 Group’s Gemini sales division in Carlisle is seeking an enthusiastic Account Manager to join a high-performing team. You will provide exceptional service to clients, drive renewals, and cross-sell our IT, Mobiles, Energy, Security and related services across one Gemini roof.

The role focuses on growing the existing customer base through daily calls, health checks, and proactive account management, with a strong emphasis on building relationships and achieving targets in a fast-paced

Qualifikationen

• Proven experience in solution sales.
• Experience in managing and retaining accounts, with cross-selling.
• Excellent communication skills.
• Self-motivated, hardworking and proactive.
• Enthusiastic, high-energy and proactive.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face-to-face interactions with clients.
• financially driven and goal-oriented.

Aufgaben

• Grow and develop existing customer base through daily account calls to book and attend virtual & on-site health checks with our customers.
• Cross-sell and introduce additional services and new platforms to existing customers via multi-service discount proposals.
• Retain customers by building strong relationships.
• Act as a point of contact for account queries with help from our support teams.
• Update customer and service information in the in-house CRM to track future opportunities.
• Opportunity tracking and pipeline development.
• Keep customers up to date with regards to installations and projects.

Kenntnisse

Solution sales

Account management

Cross-selling

Communication skills

Self-motivated

High energy

Target driven

Telephone & face-to-face

Financially oriented

Jobbeschreibung

Global 4 Group’s Gemini sales division in Carlisle is seeking an enthusiastic Account Manager to join a high-performing team. You will provide exceptional service to clients, drive renewals, and cross-sell our IT, Mobiles, Energy, Security and related services across one Gemini roof.

The role focuses on growing the existing customer base through daily calls, health checks, and proactive account management, with a strong emphasis on building relationships and achieving targets in a fast-paced