Account Manager – Growth & Client Relationships (Uncapped Commission)

Wallace Hind Talent Solutions; Wellingborough; On-site; GBP 20,000 - 34,000; Full time

Benefits offered by this job

Uncapped commission

25 days annual leave

Health cash plan

Employee assistance programme

Life assurance

Workplace pension scheme

Eye care scheme

Free parking

Job summary

Wallace Hind Talent Solutions in the United Kingdom is seeking an Account Manager to support contracted clients, drive growth and ensure service levels are exceeded. The role is office-based in Irthlingborough, with a focus on building strong client relationships and identifying opportunities for account expansion.

In this fast-paced B2B environment you will manage accounts, conduct reviews, upsell services, coordinate with sales and operations, and maintain accurate CRM records to support

Qualifications

• Experience in busy B2B sales or account management.
• Strong customer service and relationship-building skills.
• Organised, proactive, and detail-oriented.

Responsibilities

• Manage and support contracted customer accounts, ensuring service delivery meets SLAs and KPIs
• Conduct regular customer reviews and maintain key stakeholder relationships
• Identify opportunities for account growth through upselling and cross-selling
• Coordinate customer requirements with sales, scheduling and operations
• Manage documentation, certification and training records
• Support contract renewals, pricing discussions and ongoing account development
• Resolve queries and escalations professionally
• Maintain CRM records and support engagement initiatives

Skills

Account management

B2B sales

Customer service

Tools

CRM systems

Job description

Wallace Hind Talent Solutions in the United Kingdom is seeking an Account Manager to support contracted clients, drive growth and ensure service levels are exceeded. The role is office-based in Irthlingborough, with a focus on building strong client relationships and identifying opportunities for account expansion.

In this fast-paced B2B environment you will manage accounts, conduct reviews, upsell services, coordinate with sales and operations, and maintain accurate CRM records to support