Account Manager - Engineering

Meridian Business Support; Clyst St Mary; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company bonus

Pension scheme

25 days annual leave

Job summary

Meridian Business Support is seeking an experienced Account Manager for a role within a regulated engineering environment serving major global OEMs. You will manage the complete commercial relationship, from initial enquiry and bid negotiation with the estimating team to order processing and export.

Salary is competitive with a company bonus, excellent pension, and 25 days leave plus bank holidays. Working hours are 8.00am-4.00pm Monday to Friday, with potential for hybrid working.

Qualifications

• Experience managing large OEM customer accounts in a highly regulated engineering environment.
• Degree education or equivalent, ideally within a manufacturing environment.
• Experience working in a technical environment with technically engineered products.
• Excellent organisational and communication skills with drive and resourcefulness.

Responsibilities

• Manage the commercial relationship with one or two major global OEMs across a regulated engineering environment.
• Oversee cradle-to-grave order processing from enquiry, quotations, and production to dispatch and export.
• Ensure compliance with credit control, export licences, HMRC procedures and internal policies.
• Maintain day-to-day customer communication on quotations, delivery commitments, cost savings, audits and certifications.
• Attend meetings with customers (Teams or on-site) and occasionally visit sites.

Skills

Account management

Stakeholder management

Negotiation

Communication

Education

Degree or equivalent

Job description

Account Manager - Engineering

The Opportunity:

If you're an experienced Account Manager within a highly regulated engineering environment then this is a fantastic opportunity for you! The Account Manager will oversee all orders and commercial business dealings with major customers across the world whilst developing relationships with those customers and internal stakeholders.

The Role:

• Managing the entire commercial relationship with one or two major key global OEMs within a highly regulated engineering environment.
• Cradle to grave order processing: handling the initial enquiry and dealing with all associated written and verbal communication, working with the estimating team on the bid process and negotiating quotations, order processing over very technical products, and resolving all queries during production until the product is despatched and exported.
• Working with corporate departments to ensure compliance for credit control, export licences, HM Revenue and Customers and internal procedures.
• Responsible for day-to-day communication with the customer relating to new and existing quotations, delivery commitments, cost reduction activities, timescales audits, testing compliance and certifications
• Regular meeting reviews with customer via Teams and face to face, which may involve the occasional visit on site with customers.
• Creating weekly expedite reports using Oracle and other MS Projects systems.
• General associated administration on the client account including export control diligence and credit control procedures.

Preferred Skills:

• Previous experience of managing large OEM customer accounts/portfolios within a highly regulated engineering environment essential.
• Degree education or equivalent experience, ideally within a manufacturing environment.
• Experience of working in a technical environment, on a technical / mechanically engineered product.
• Excellent organisational, communication and people skills along with drive and resourcefulness.
• Capable of working under pressure to achieve set targets, strong time management skills.

Working Hours:

8.00am-4.00pm Monday to Friday (potential for hybrid working)

Associated Benefits:

• Competitive salary in the region of £(phone number removed) depending on your experience and qualifications.
• A range of benefits including company bonus and an excellent pension scheme and 25 days annual leave plus bank holidays.
• Progression is encouraged, as is professional development.

Please note that this specific role may be subject to export control restrictions, including under ITAR. Any offer of employment from this particular company will be conditional on the successful candidate meeting the applicable legal requirements for access to controlled information or technology