Account Manager

FMC Talent; West Midlands; On-site; GBP 60,000 - 90,000; Full time

Job summary

FMC Talent is seeking an Account Manager to drive service contract revenue across the UK medical imaging sector. You will build long‑term relationships with hospitals and clinics, identify opportunities, and create new revenue through calls, emails and site visits.

This field‑based, proactive role targets a £1m revenue goal. You will travel across the UK, develop a specialist customer base, and collaborate with service and technical teams to tailor solutions that improve equipment reliability

Qualifications

• Experience in sales, account management or business development.
• Proven ability to grow accounts and close contracts.
• Full UK driving licence and willingness to travel.

Responsibilities

• Grow service contract revenue across the UK.
• Build relationships with NHS Trusts, hospitals and private clinics.
• Develop opportunities for new service contracts.
• Manage the sales process from initial conversation to contract.
• Attend customer meetings and site visits.
• Grow existing accounts and identify upsell opportunities.
• Prepare commercial proposals and negotiate terms.
• Maintain an accurate sales pipeline with regular updates.
• Collaborate with service and technical teams to meet customer needs.
• Travel regularly across the UK to visit customers.

Skills

Sales experience

Account management

Business development

Pipeline management

Negotiation

Customer relationships

Travel willingness

Driver's license

Tools

CRM software

Job description

You like the commercial side of account management, but you don’t want to sit back and wait for renewals to happen. You enjoy being proactive, getting in front of customers, and finding the next opportunity to grow an account.

As Account Manager, you’ll focus on growing the service contract base across the UK, building long-term relationships while creating new revenue through calls, emails, and site visits. You’ll be working in diagnostics, so it’s a strong opportunity for someone with sales experience who wants to move into the medical world and build knowledge as they go.

This role suits someone hungry, self-motivated, and comfortable taking the initiative. If you want to join a growing business, develop a specialist customer base, and have clear ownership of a £1m revenue target, there’s plenty of scope to make an impact.

Who’s it for and what’s in it for you?

Our client is a specialist healthcare technology business supporting hospitals, clinics and healthcare providers with diagnostic imaging equipment. They provide independent servicing, repairs, maintenance, rental and equipment sales, helping healthcare teams reduce downtime, improve efficiency and maintain high standards of patient care.

Combining technical expertise with innovative digital tools, this is a forward-thinking business operating in a sector where the work has real impact.

What will your day to day look like?

You’ll be responsible for growing service contract revenue across the UK, building new customer relationships and developing existing accounts within the medical imaging sector.

• Identify new business opportunities across NHS Trusts, hospitals and private healthcare providers
• Build relationships with key decision-makers and customer stakeholders
• Develop opportunities for new service contracts across the UK
• Manage the sales process from initial conversation through to contract agreement
• Attend customer meetings and site visits
• Grow existing accounts and identify ways to increase service provision
• Prepare commercial proposals and negotiate contract terms
• Maintain an accurate pipeline and provide regular opportunity updates
• Work closely with service and technical teams to understand customer requirements
• Support customers with service solutions that improve equipment reliability and availability
• Meet agreed sales, revenue and service contract growth targets
• Travel regularly across the UK to visit customers

You’ll play an important role in expanding the customer base, growing service contract revenue and helping healthcare providers keep critical imaging equipment performing reliably.

This role will suit you if you…

• Have experience in sales, account management or business development
• Are confident developing new business opportunities
• Can build strong relationships with customers and decision-makers
• Have experience selling services, contracts or technical solutions
• Are comfortable negotiating commercial terms and closing agreements
• Communicate clearly and can manage customer conversations with confidence
• Are proactive, commercially focused and happy to take ownership of your own pipeline
• Can work independently in a field-based role
• Are willing to travel across the UK
• Hold a full UK driving licence