Account Manager

Insight Select Limited; Theale; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company bonus scheme

Hybrid working

Job summary

Insight Select Limited is partnering with an international transportation company to recruit an Account Manager in Reading. This hybrid position involves owning an existing B2B portfolio, strengthening relationships, and delivering exceptional customer service to maximise account potential.

You will lead regular reviews, forecast management, and close collaboration with internal teams to ensure smooth delivery, profitability and growth.

Qualifications

• Minimum 3 years' experience in a B2B Account Management role.
• Experience in transportation, logistics or related industry is advantageous.
• Proven ability to build relationships and influence stakeholders at different levels.
• Strong commercial awareness with upselling/cross-selling experience.
• Excellent communication, negotiation and relationship management skills.
• Experience managing customer forecasts, account plans and commercial pipeline.

Responsibilities

• Build and maintain strong, long-term relationships with key customer stakeholders, acting as their primary contact.
• Proactively understand customer requirements and anticipate future needs while delivering high service levels.
• Lead regular customer business reviews discussing performance, requirements and growth opportunities.
• Manage customer forecasts and collaborate with internal teams for effective planning and delivery.
• Identify upsell and cross-sell opportunities and introduce additional products or services.
• Develop account plans and maintain a healthy pipeline of commercial opportunities.
• Prepare customer proposals and quotations ensuring pricing and profitability targets.
• Coordinate onboarding and new programmes with internal stakeholders for smooth implementation.

Skills

Relationship building

Communication

Negotiation

Account management

Job description

Account Manager

Location: Reading, Hybrid (1 day per week in the office)

Salary: Around £50,000

Contract: Permanent

We are working with an established international transportation company that is looking to appoint an Account Manager to join its commercial team.

This is an exciting opportunity to take ownership of an existing portfolio of B2B customers, focusing on strengthening relationships, maximising account potential and delivering an exceptional customer experience.

The Role

• Building and maintaining strong, long-term relationships with key customer stakeholders, acting as their primary point of contact.
• Proactively understanding customer requirements, anticipating future needs and ensuring a consistently high level of service.
• Leading regular customer business reviews, discussing performance, future requirements, new initiatives and opportunities for growth.
• Managing customer forecasts and working closely with internal teams to ensure effective planning and service delivery.
• Identifying opportunities to develop existing accounts through upselling, cross-selling and introducing additional products or services.
• Developing account plans and maintaining a healthy pipeline of commercial opportunities.
• Preparing customer proposals and commercial quotations, ensuring pricing and profitability targets are achieved.
• Coordinating new customer programmes and onboarding, working closely with internal stakeholders to ensure a smooth implementation.

About You

• At least 3 years' experience in a B2B Account Management role.
• Experience within transportation, logistics, supply chain or a related industry would be advantageous.
• A proven ability to build relationships and influence key stakeholders at different levels.
• Strong commercial awareness, with experience identifying upselling and cross-selling opportunities.
• Excellent communication, negotiation and relationship management skills.
• Experience managing customer forecasts, account plans and commercial pipeline

What's on Offer?

• Salary of circa £50,000, depending on experience.
• Company bonus scheme.
• Hybrid working, with the potential for just one day per week in the Reading office.
• The opportunity to join an established international transportation business