Account Manager

Team4rec; London Borough of Southwark; Remote; GBP 45,000 - 55,000; Full time

Job summary

Team4rec is seeking an experienced Account Manager to manage an established customer portfolio and drive value from software investments. You will shape account plans around client priorities, support renewals, and help customers maximise tool adoption while travelling across your UK territory.

The role offers a substantial basic salary with car allowance and an uncapped OTE, with remote-based coverage in the South East and opportunities for progression within a growing software organisation.

Qualifications

• Experience managing existing business relationships, via account management, customer success or renewals-focused roles.
• Background in business software, tech-enabled services or customer-facing commercial settings.
• Ability to converse with senior stakeholders and explain how a solution meets priorities.
• Strong commercial focus with a practical approach to problem solving for customers.
• Excellent communication, credibility building and interest in how tech improves business.

Responsibilities

• Own an established customer portfolio and translate software investment into business benefits.
• Shape account plans around customer priorities to grow engagement and revenue.
• Maintain a visible presence with on-site meetings and business reviews.
• Help customers maximise tool adoption and align usage with goals.
• Convert feedback into clear improvement actions for better customer experience.
• Support renewal discussions and identify evolving needs to propose solutions.
• Join a leading SME during a growth phase with career progression opportunities.

Skills

Relationship management

Account management

Renewals

Stakeholder communication

Commercial acumen

Travel readiness

Driving licence

Job description

My client is an ambitious and rapidly growing software organisation who are embarking on a sustained period of growth.

About the Role

About the role Title: Account Manager Package: Up to £50,000 basic + car allowance + circa £20,000 OTE (uncapped) Location: South East Territory (remote-based) In order to facilitate this, they are seeking an experienced Account Manager to join their team and help nurture and develop existing client relationships.

Responsibilities

• The Role Take ownership of an established customer portfolio, helping organisations turn their investment in software into practical business benefits.
• Shape account plans around each customer's priorities, bringing together opportunities to strengthen engagement, protect existing business and grow revenue.
• Maintain a visible presence with customers through on-site meetings and business reviews, developing connections with operational contacts and senior leaders alike.
• Help customers make fuller use of the tools available to them, linking adoption to their goals and the outcomes they want to achieve.
• Translate feedback and account insights into clear improvement priorities, agreeing actions that enhance the customer experience.
• Support renewal discussions and identify changing customer needs early, recommending appropriate solutions that encourage lasting partnerships.
• This is a fantastic opportunity to join a leading SME organisation at an exciting time with genuine opportunities for career development and progression.

Required Skills

• The Person You bring experience of managing existing business relationships, whether through account management, customer success or a role focused on renewals.
• Your background may be in business software, technology-enabled services or a customer-facing commercial environment where understanding operational needs is central to success.
• You can hold purposeful conversations with senior stakeholders, ask the right questions and explain how a proposed solution addresses their priorities.
• You combine a clear commercial focus with a practical approach to resolving issues, recognising opportunities without losing sight of the customer's interests.
• You communicate clearly, build credibility over time and take an active interest in how technology can improve the way businesses work; specialist technical knowledge is not essential.
• You are comfortable spending time with customers in person and travelling regularly across your territory, with a full UK driving licence and access to a vehicle.

Pay range and compensation package

• Package: Up to £50,000 basic + car allowance + circa £20,000 OTE (uncapped)
• Benefits Car Allowance + circa £20k OTE

Equal Opportunity Statement

We are committed to fair, inclusive, and equitable recruitment practices and welcome applications from all suitably qualified individuals.