Account Manager

Insight Select Limited; Sevenoaks; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company discounts

Employee Assistance Programme

Life Assurance

Job summary

Insight Select Limited is seeking an experienced Account Manager (B2B) to lead a portfolio of strategic accounts in a hybrid, UK-wide role. You will drive growth, manage relationships from operational contacts to senior decision-makers, and identify opportunities across properties, regions and services.

The role emphasizes delivering exceptional customer experience, managing forecasts, margins and SLAs, and ensuring high levels of customer satisfaction across diverse partners.

Qualifications

• Proven experience in Key Account Management within a B2B environment.
• Strong commercial awareness with forecasting, margins, targets and SLAs.
• Excellent relationship-building and communication skills.
• Willingness to travel across the UK.

Responsibilities

• Take ownership of a portfolio of key B2B accounts, building strong relationships from operational contacts through to senior decision-makers
• Develop and grow existing accounts by identifying opportunities across new properties, regions, products and services
• Create and manage account plans, forecasts and pipelines, leading regular account reviews with customers
• Monitor SLA performance and reporting, working closely with internal teams to resolve issues quickly and maintain high levels of customer satisfaction
• Lead key client relationships and SLA reporting across insurance partners
• Identify opportunities to increase share of wallet and ensure the business is considered for all relevant requirements
• Monitor account profitability, protect margin and report on revenue, growth, gross margin and retention

Skills

Key Account Mgmt

Commercial awareness

Relationship building

Stakeholder engagement

Driving licence

Job description

Account Manager (B2B) | £45,000 - £50,000 | Dartford, Kent (Hybrid)

My client, a fast-growing and well-established business, is looking for an experienced and commercially driven Account Manager to join their expanding B2B team. This is an exciting opportunity for someone who thrives on building long-term partnerships, identifying new opportunities and delivering an exceptional customer experience across a diverse portfolio of key accounts.

The successful candidate will manage strategic B2B relationships across social housing, housebuilding, build-to-rent and insurance, working closely with customers and internal teams to drive account growth, improve performance and maximise commercial opportunities.

Responsibilities:

• Take ownership of a portfolio of key B2B accounts, building strong relationships from operational contacts through to senior decision-makers


• Develop and grow existing accounts by identifying opportunities across new properties, regions, products and services


• Create and manage account plans, forecasts and pipelines, leading regular account reviews with customers


• Monitor SLA performance and reporting, working closely with internal teams to resolve issues quickly and maintain high levels of customer satisfaction


• Lead key client relationships and SLA reporting across insurance partners


• Identify opportunities to increase share of wallet and ensure the business is considered for all relevant requirements


• Monitor account profitability, protect margin and report on revenue, growth, gross margin and retention

Skills:

• Proven experience in Key Account Management within a B2B environment


• Strong commercial awareness, with confidence managing forecasts, margins, targets and SLAs


• Excellent relationship-building and communication skills, with the ability to engage confidently with stakeholders at all levels


• A proactive and commercially focused approach, with a proven ability to identify and develop new opportunities within existing accounts


• Highly organised with the ability to manage multiple accounts, priorities and deadlines effectively


• Full UK driving licence and willingness to travel across the UK

Package:

• £45,000 - £50,000


• Hybrid working with UK travel


• Company discounts and employee perks


• Employee Assistance Programme


• Life Assurance