Key Account Manager - B2B

Wise Monkey Recruitment ltd; Orpington; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Wise Monkey Recruitment ltd is looking for a commercially driven Key Account Manager to own a portfolio of high‑value B2B customers across housing, build-to-rent and related sectors. The role is in Orpington with hybrid working and UK travel.

You will build senior relationships, identify opportunities, grow revenue and manage account plans, forecasts and pipelines while protecting margins and profitability. A full UK driving licence is required.

Qualifications

• Proven B2B Key Account Management experience.
• Track record of growing accounts.
• Commercially aware with targets, margins and SLAs.
• Confident in managing senior customer relationships and difficult conversations.
• Highly organised, proactive and CRM-savvy.
• Full UK driving licence.
• Experience in flooring, construction, housing, insurance or property services is a plus.

Responsibilities

• Managing and growing key B2B accounts.
• Building relationships from operational teams to senior decision-makers.
• Owning account plans, forecasts and pipelines.
• Protecting margins and account profitability.
• Reporting on revenue, growth, retention and performance.

Skills

B2B Key Account Management

CRM-savvy

Tools

CRM

Job description

Key Account Manager – B2B Orpington / Hybrid + UK Travel | £50,000 + benefits

Are you a Key Account Manager who doesn't just manage accounts – you grow them? My client is growing its B2B team, and we're looking for a commercially driven Key Account Manager to take ownership of a portfolio of high-value customers across social housing, housebuilding, build-to-rent and insurance.

This is a genuine growth role. You'll build senior relationships, identify new opportunities and increase Tapi's share of wallet – from winning more properties and regions to expanding products and services.

You'll be responsible for:

• Managing and growing key B2B accounts
• Building strong relationships from operational teams to senior decision-makers
• Identifying and converting new opportunities within existing accounts
• Owning account plans, forecasts and pipelines
• Managing SLAs and resolving customer issues
• Protecting margins and account profitability
• Reporting on revenue, growth, retention and performance

We're looking for someone who:

• Has proven B2B Key Account Management experience
• Can demonstrate a track record of growing accounts
• Is commercially sharp and comfortable with targets, margins and SLAs
• Is confident managing senior customer relationships and difficult conversations
• Is highly organised, proactive and CRM-savvy
• Has a full UK driving licence Experience in flooring, construction, housing, insurance or property services would be a strong advantage.

Why join?

You’ll be joining a fast-growing B2B operation with the backing of an established national retailer – with real scope to make your mark.

If you're ready to take ownership of key accounts and turn relationships into revenue, we'd love to hear from you.

Please note, due to volume, we are only able to respond to successful applications