Account Manager

Adecco; Manchester; On-site; GBP 23,000 - 31,000; Full time

Job summary

Adecco is hiring an Inbound Sales Account Manager in the Irlam area near Manchester. The role focuses on managing inbound enquiries, advising on product options, and driving sales growth within a busy, office-based setting.

You will nurture customer relationships, prepare quotes, and maintain CRM records to maximise conversions while meeting KPIs and targets. The ideal candidate has account management or sales experience and is highly customer-focused.

Qualifications

• Experience in inbound sales, account management, or customer service.
• Proven ability to meet sales targets and KPIs.
• Strong communication and relationship-building skills.
• Consultative sales approach with excellent attention to detail.

Responsibilities

• Manage inbound inquiries and provide tailored product recommendations.
• Prepare quotes, proposals, and follow up opportunities to maximise conversions.
• Identify upselling and cross-selling opportunities.
• Build and maintain long-term customer relationships.
• Maintain accurate CRM records and sales activity.
• Achieve sales targets and KPIs while delivering exceptional customer service.

Skills

Inbound sales

Account management

Customer service

Strong communication

CRM experience

Tools

Salesforce

Job description

Account Manager

Irlam £27,000 + bonus Full-time, office-based

We're seeking a customer-focused Inbound Sales Account Manager to manage inbound enquiries, build strong client relationships, and drive sales growth. This is a great opportunity for a motivated sales professional who enjoys delivering excellent service, identifying opportunities, and achieving results.

Key Responsibilities

• Manage inbound enquiries and provide tailored product recommendations.
• Prepare quotes, proposals, and follow up opportunities to maximise conversions.
• Identify upselling and cross‑selling opportunities.
• Build and maintain long‑term customer relationships.
• Maintain accurate CRM records and sales activity.
• Achieve sales targets and KPIs while delivering exceptional customer service.

About You

• Experience in inbound sales, account management, or customer service.
• Proven ability to meet sales targets and KPIs.
• Strong communication and relationship‑building skills.
• Consultative sales approach with excellent attention to detail.
• CRM experience (Salesforce preferred).
• Organised, proactive, and able to work independently and as part of a team.

What's on Offer?

Join a growing business where you can make a real impact, develop your career, and work within a supportive, ambitious team focused on customer success and commercial growth.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.