Account Manager

Proman; Liverpool; On-site; GBP 26,000 - 38,000; Full time

Job summary

Proman in the Manchester area is seeking an Account Manager to manage key client accounts and support workforce operations. You will deliver excellent service to clients and candidates while coordinating recruitment activities and payroll/compliance processes.

The role offers diverse exposure across large onsite accounts and warehouse operations, with a supportive team and opportunities to develop professionally.

Qualifications

• Experience in client management and recruitment support.
• Strong organisational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage client relationships and support temporary workers.
• Coordinate recruitment activities and onboarding for new starters.
• Ensure payroll and compliance processes run smoothly.
• Build and maintain relationships with clients and stakeholders.
• Carry out recruitment campaigns, source and screen candidates.

Skills

Account management

Customer service

Relationship building

Organisational skills

Attention to detail

Recruitment experience

Tools

CRM

ATS

Job description

Account Manager

Proman | Manchester Area

Ready to take the next step in your recruitment career?

Proman is looking for a driven and customer-focused Account Manager to join our successful team. This is a fantastic opportunity to manage key client accounts, support workforce operations, and play a vital role in delivering exceptional service to both clients and candidates.

Our branch offers a diverse mix of business, including large onsite accounts and warehouse operations, providing plenty of variety and the opportunity to gain experience across different sectors. You'll be joining an established and supportive team where your development and success are genuinely valued.

What You'll Be Doing

As an Account Manager, you'll be responsible for managing client relationships, supporting temporary workers, coordinating recruitment activities, and ensuring payroll and compliance processes run smoothly.

Key Responsibilities

• Client & Account Management
• Build and maintain strong relationships with clients and key stakeholders.
• Understand workforce requirements and provide effective staffing solutions.
• Conduct regular client visits and review service performance.
• Deliver excellent customer service and resolve issues quickly.
• Participate in an on-call rota to support operational requirements.
• Recruitment & Candidate Management
• Source, screen, interview, and place suitable candidates.
• Manage recruitment campaigns and job advertisements.
• Support new starters through the onboarding process.
• Act as the main point of contact for temporary workers.
• Ensure candidates receive a positive experience throughout their assignment.
• Payroll & Administration
• Create and maintain worker records on internal systems.
• Process timesheets accurately and within required deadlines.
• Handle payroll and holiday queries.
• Maintain high levels of accuracy and attention to detail.
• Compliance
• Ensure all recruitment activities comply with legislation and company policies.
• Maintain accurate records across CRM and ATS systems.
• Identify and elevate any potential operational risks.

What We're Looking For

We're looking for someone who is organised, proactive, and enjoys building strong relationships.

• Excellent communication and customer service skills.
• Strong organisational and administrative abilities.
• High attention to detail and numerical accuracy.
• The ability to manage multiple priorities in a fast-paced environment.
• A positive attitude and solution-focused approach.
• Recruitment, account management, customer service, or administration experience is desirable but not essential.

What We Offer

• Career progression opportunities within a growing business.
• Supportive and experienced team environment.
• Exposure to a variety of client accounts and industries.
• Ongoing training and development.
• A role where no two days are the same.
• Join Proman

If you're looking for a rewarding role where you can build strong client relationships, develop your recruitment skills, and make a real impact, we'd love to hear from you.