Account Manager

Kanadevia Inova; Hinckley and Bosworth; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Annual bonus 5% of salary

Pension scheme up to 10% employer con‑

Life insurance 4x Salary

Private medical and dental insurance

Career path options

Job summary

Kanadevia Inova in Hinckley and Bosworth, UK, seeks an experienced Account Management leader to manage the customer relationship in the designated region and drive commercial strategy across categories 4,5,6 and 8, delivering effective project execution for category 4 services.

You will lead the Account Management team, ensure customer satisfaction, push continuous improvement, and identify new business opportunities in power plants or waste-to-energy environments, with a focus on revenue and

Qualifications

• Bachelor’s degree in business, engineering, economics, or related field.
• Experience in commercial management, business operations, or service sales in power plants or waste-to-energy environments.
• Strong key account management and service project management expertise.
• Proficient in pricing strategies, contract negotiation, and sales forecasting.
• Experience with CRM and IT tools, preferably IFS, in a matrix organization.

Responsibilities

• Manage the customer relationship within the designated region.
• Drive commercial strategy, business development for Categories 4, 5, 6, and 8 and drive effective project execution for category 4, 5 service works.
• Lead the Account Management team, ensuring customer satisfaction and operational efficiency.
• Identify and develop new business opportunities, technologies, and markets.
• Drive continuous improvement, optimize processes, and foster collaboration across the organization.
• Provide strategic leadership for the Account Management team, ensuring alignment with revenue and margin growth targets.

Skills

Key account management

Service project management

Pricing strategies

Contract negotiation

Sales forecasting

Field service experience

Procurement

Matrix organization experience

QHSE awareness

Customer-focused

Education

Bachelor's degree in Business Administration, Engineering, Economics, or related field

Tools

CRM

IFS CRM

Sales management tools

Job description

• Manage the customer relationship within the designated region.


• Drive the commercial strategy, business development for Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) and drive the effective project execution for category 4, 5 service works.


• The position leads the Account Management team, ensuring customer satisfaction and involves managing operational efficiency and compliance and is pivotal in identifying and developing new business opportunities, technologies, and markets.


• Additionally, the position is key to driving continuous improvement, optimizing processes, and fostering effective collaboration across the organization.


• Provide strategic leadership for the Account Management team, ensuring alignment with company objectives and revenue and margin growth targets.
  The successful candidate will have demonstrable experience in commercial management, business operations, or service sales in Power Plants or Waste-to-Energy environments., Bachelor's degree in Business Administration, Engineering, Economics, or a related field preferred


• Demonstrable experience in commercial management, business operations, or service sales in Power Plants or Waste-to-Energy environments.


• Strong expertise in key account management, and service project management.


• Proficiency in pricing strategies, contract negotiation, and sales forecasting.


• Experience in field service and technical service, procurement, and contract management.


• Experience with working in a matrix organization.


• Advanced IT proficiency in business applications, CRM (preferably IFS), and sales management tools.


• Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.


• Customer-focused, proactive, and adaptable.
  Circa £75,000 + car allowance


• Annual salary review and bonus award (5% of annual salary)


• Pension scheme up to 10% employer contribution


• Life insurance 4x Salary


• Disability insurance


• Private medical and dental insurance


• Career path options