Account Manager

Cynozure; Greater London; Ibrido; GBP 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Cynozure is looking for an Account Manager to grow long-term client relationships and drive value across a portfolio of high-value accounts. The role sits in a fast-growing data and AI consultancy and reports to the Chief Client Officer and Account Director.

Hybrid work across London HQ, client sites, and home. You will manage client relationships, oversee delivery, spot opportunities for growth, and coordinate with delivery teams to ensure quality and client satisfaction.

Competenze

• Experience managing client relationships within consulting, data, analytics, technology or professional services.
• Experience managing multiple client accounts simultaneously.
• Strong relationship-building and stakeholder management capability.
• Good commercial instincts and an ability to identify client opportunities.
• Experience supporting or leading proposals and commercial conversations.
• Understanding of consulting delivery and project environments.
• Ability to connect client challenges to potential solutions.
• Strong written and verbal communication skills.
• Confident engaging with senior client stakeholders.
• Organisational discipline in account management.
• Ability to coordinate internal teams around client opportunities.
• Collaborative and growth-oriented mindset; data, analytics and AI transformation desirable.

Mansioni

• Manage, retain and grow a focused portfolio of high-value client accounts.
• Work with Cynozure’s delivery teams to ensure high-quality work.
• Identify opportunities to deliver additional value for clients.
• Balance immediate client requirements with longer-term account development.
• Lead or support proposals and commercial conversations.

Conoscenze

Client relationships

Account management

Stakeholder mgmt

Commercial growth

Delivery oversight

Proposals

Data/AI domain

Descrizione del lavoro

Join Cynozure as an Account Manager and help grow long-term client relationships at one of the UK’s fastest-growing data and AI consultancies.

Overview

Role title: Account Manager – Client Accounts and Growth
Reporting to: Chief Client Officer, Account Director
Location: Hybrid – UK (London HQ, client sites and work from home)
Date posted: 25th August 2026

Purpose of this role

Working in one of the UK’s fastest growing consultancy firms, this role is responsible for managing, retaining and growing a focused portfolio of high-value client accounts, ensuring Cynozure builds strong client relationships, delivers consistently high-quality work and identifies opportunities to create additional value for clients.

The role combines:

• client relationship and account management,
• commercial growth and opportunity development,
• delivery oversight and client satisfaction,
• stakeholder engagement,
• and contribution to Cynozure’s wider consulting and commercial capability.

The Account Manager will typically work with smaller and mid-sized client organisations where Cynozure has the opportunity to build meaningful, long-term relationships and expand its footprint over time.

The role acts as the day-to-day owner of the overall client relationship, working closely with Cynozure’s delivery teams, consultants, capability leads and commercial leadership.

The Account Manager is expected to balance:

• strong client relationships,
• account retention,
• revenue and pipeline growth,
• delivery quality,
• and identification of future client needs.

Experience & Skills

We are looking for someone with:

• Experience managing client relationships within consulting, data, analytics, technology or professional services
• Experience managing multiple client accounts simultaneously
• Strong relationship-building and stakeholder management capability
• Good commercial instincts and an ability to identify client opportunities
• Experience supporting or leading proposals and commercial conversations
• An understanding of consulting delivery and project environments
• Ability to understand client business challenges and connect them to potential solutions
• Strong written and verbal communication skills
• Confidence engaging with senior client stakeholders
• Good organisation and account management discipline
• Ability to coordinate internal teams around client opportunities
• Ability to balance immediate client requirements with longer-term account development
• A collaborative and growth-oriented mindsetAn understanding of data, analytics and AI transformation is highly desirable

Experience managing very large or highly complex enterprise accounts is not essential. More important is evidence of building trusted client relationships and successfully growing accounts over time.

About Cynozure

Cynozure is a consultancy that helps leaders ensure data and AI investment translates into clear P&L impact. We work with organisations to shape data and AI strategies tied to business goals, design and deliver data and decision products that drive real outcomes, build architectures and governance that enable fast and safe platforms, improve data culture and literacy, and define and track return on data and AI investment.

Cynozurealso runs theCDO Hub, an exclusive members’ community where data leaderscollaborate, share, learn and grow,and produces theHub & Spoken podcast, one of the most listened to podcasts in the industry. The company has been recognised as one of The Sunday Times’ fastest-growing private companies and as DataIQ’s Best Place to Work in Data in both 2023 and 2024. Cynozure is a certified B Corporation.

Learn more about Cynozure, the crew and our culture.