Account Manager

KRG Holdings Ltd; East Midlands; On-site; GBP 30,000 - 35,000; Full time

Job summary

KRG Holdings Ltd is seeking a Sales Account Manager for a 100% office-based role in Derby. You will be the main contact for customers, coordinating with creative and production teams on a range of print, display and signage projects.

This is a fast-paced, client-facing position offering development opportunities and a competitive salary. Role involves handling enquiries, preparing quotes, and ensuring timely delivery while maintaining excellent customer service and building long-term client

Qualifications

• Experience in print, signage or display is advantageous.
• Office-based Derby role, local candidates preferred.

Responsibilities

• Build strong relationships with customers and be their go-to contact.
• Handle incoming enquiries and understand customer requirements.
• Prepare quotes and estimates.
• Provide updates and project information to customers.
• Coordinate jobs with production and creative teams.
• Ensure deadlines are met and projects move smoothly.
• Follow up opportunities and grow accounts.
• Deliver excellent customer service throughout the process.
• Learn about the creative production industry.

Skills

Relationship building

Communication

Organisation

Sales opportunities

Customer service

Job description

Sales Account Manager - Creative Print & Display

Derby

£30,000 - £35,000 DOE

Full-Time | Permanent | Office Based

Love people, creativity and fast-paced projects?

We are recruiting on behalf of an established and growing business within the creative print, display and signage industry, looking for a confident, organised and energetic Sales Account Manager to join their team.

This is a varied role where you'll work closely with customers and internal creative and production teams, helping to manage projects from initial enquiry through to completion while providing an excellent level of customer service.

This is a 100% office-based role in Derby - it is not hybrid or remote.

The Role

No two days will be the same. You'll be involved in a wide range of creative, print, signage, branding and visual projects, becoming a key point of contact for customers.

Your responsibilities will include:

• Building strong relationships with customers and becoming their go-to contact
• Handling incoming enquiries and speaking with customers to understand their requirements
• Preparing quotes and estimates
• Providing updates and project information to customers
• Helping to specify the right products, materials and solutions
• Working closely with creative and production teams
• Booking and coordinating jobs into production
• Keeping projects moving and ensuring deadlines are met
• Resolving customer queries and finding practical solutions to problems
• Managing multiple projects and customer requirements at the same time
• Following up opportunities and helping to grow existing accounts
• Providing outstanding customer service throughout the process
• Learning and developing your knowledge of the creative production industry

About You

Industry experience would be a major advantage, particularly within print, signage, display, graphics, branding or a similar environment. However, experience isn't essential - the company is much more interested in finding the right person with the attitude and personality to succeed.

You could be a great fit if you:

• Are outgoing, friendly and confident speaking with customers
• Have excellent communication and relationship-building skills
• Are organised and comfortable juggling multiple tasks
• Have a positive, energetic and proactive approach
• Enjoy working in a busy, fast-paced environment
• Are confident solving problems and thinking on your feet
• Have a genuine interest in creative work, branding, print or visual projects
• Are commercially minded and keen to identify sales opportunities
• Learn quickly and enjoy taking on new challenges
• Want to build a long-term career within a growing business

full UK driving licence would be preferred.

Location - IMPORTANT

This is a 100% office-based position in Derby.

The company is specifically looking for someone who is very local to Derby and able to make the daily commute comfortably.

This role is not suitable for candidates looking to work remotely or on a hybrid basis.

Candidates travelling significant distances from locations such as Leicester, Birmingham or Tamworth are unlikely to be considered, as the company is looking for someone who is genuinely local and committed to the long‑term opportunity.

What You'll Get

• £30,000 - £35,000 depending on experience
• Full training and ongoing support
• A creative and ambitious working environment
• The opportunity to work on exciting print, branding, signage and visual projects
• The chance to work with a wide range of clients and well‑known brands
• A role where your personality, ideas and contribution genuinely matter
• Long‑term career development within a growing business