Account Manager

Kontain; Dartford; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Travel allowance

Holiday allowance

Company pension

Job summary

Kontain, a growing UK MSP, is hiring an Account Manager for Managed Services in Kent with hybrid work. The role focuses on winning new mid-sized clients and growing an existing portfolio, including AI services as the practice expands. You’ll report to Sales Director and collaborate with the Technical Director and broader sales/marketing team.

The position offers £50,000 base with uncapped commission and an OTE of £80,000, with two days in the office and the rest meeting customers.

Qualifications

• 5+ years selling IT managed services or equivalent with a proven track record of overachieving targets.
• Experience selling to mid-sized organisations, often direct to IT managers or MDs.
• Experience with deals from first conversation to signed contract; strong forecast and CRM discipline.
• Full UK driving licence.

Responsibilities

• Win new mid-sized clients for managed services in construction, education, healthcare, financial services, legal and trading.
• Grow and renew a portfolio of clients, including service reviews and project expansion.
• Build pipeline through networking, events, partners and outbound.
• Develop proposals with the technical team and guide them to signature.
• Introduce our AI services to clients as the practice grows.
• Work on public sector frameworks and tenders alongside direct deals.
• Maintain a realistic pipeline in Dynamics 365.

Skills

Sales leadership

CRM Dynamics

Pipeline management

Mid-sized clients

IT managed services

Public sector

AI awareness

Driving licence

Tools

Nutanix

Palo Alto

Microsoft 365

Job description

Account Manager, Managed Services

Bexley, Kent | Hybrid: two days a week in the office, the rest out with customers | £50,000 base, £80,000 OTE, uncapped commission

Kontain is a growing UK MSP with a strong technical reputation and clients who stay. Our customers include construction firms, NHS trusts and investment managers, and most of them came to us by recommendation. What we need now is someone to take that reputation to market.

We're also building our AI practice: AI governance, agent-based services, and the security that has to sit around them. That's where the next stage of our growth comes from.

What you'll do

Around two thirds of your time winning new mid-sized clients, the rest growing the accounts you win and our existing clients.

• Find and win new mid-sized clients for our managed services, in construction, education, healthcare, financial services, legal and trading
• Build your own pipeline through networking, events, partners and outbound
• Look after and grow a portfolio of clients: renewals, service reviews, project and service expansion
• Build proposals with our technical team and take them through to signature
• Introduce our AI services to your clients as the practice grows
• Work public sector frameworks and tenders alongside direct commercial deals
• Keep a pipeline that reflects reality, in Dynamics 365

What you'll bring

• 5+ years selling IT managed services, cloud or infrastructure, or fewer with a record that shows you've outperformed people with more
• A record of winning new business and beating target, not just hitting it: rankings, promotions, club trips, numbers you can talk through
• Experience selling to mid-sized organisations, where you're often talking directly to the IT manager, finance director or managing director
• A real understanding of how deals are won, from first conversation to signed contract, not just relationship management
• A disciplined approach to selling: consistent activity, qualified pipeline, accurate forecasts and a CRM that's always current
• Enough technical grounding to hold a credible conversation about Microsoft, Nutanix, Palo Alto, security and networking
• A genuine interest in AI and how organisations adopt it safely. You don't need to be an expert on day one; we'll get you there.
• Experience selling into construction, education, NHS, financial services or other regulated sectors is a strong advantage
• Comfort in a small business, where you shape the process rather than inherit one
• The drive to be among the best in your field, and to build your reputation here as we grow
• Full UK driving licence

What you get

• £50,000 base, uncapped commission with accelerators above target, realistic first-year OTE of £80,000
• Travel allowance
• Holiday allowance and company pension
• Reporting to our Sales Director, with direct technical support from our Technical Director and the wider sales and marketing team behind you
• A clear route to Senior Account Manager, or to leading AI sales as that practice grows