Account Manager

Business Stream; City of Edinburgh; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Company car provided

Home-based role

31 days annual leave and six bank-hols

Subsidised staff restaurant

Free gym membership

Employee discounts

Bonus up to 20%

Job summary

Business Stream, one of the UK's largest water retailers, is hiring an Account Manager to own a portfolio of business customers, strengthen relationships, secure renewals and identify new opportunities. You will develop account plans, negotiate proposals and contracts, and introduce additional solutions.

This home-based role requires a proven track record in account management, strong communication, and competence with Microsoft Office; a full driving licence is required.

Qualifications

• Track record of building strong business relationships.
• Experience negotiating and closing deals.
• Ability to develop and deliver account plans.
• Confident communicator with ability to present proposals clearly.

Responsibilities

• Strengthen customer relationships and secure renewals.
• Identify new sales opportunities and cross-sell solutions.
• Develop account plans and negotiate proposals and contracts.
• Collaborate with colleagues to balance sales growth with service.

Skills

Relationship building

Negotiation

Presentation skills

Microsoft Office

Tools

CRM system

Microsoft Office

Job description

About the role

Enjoy building customer relationships and turning opportunities into results? Join Business Stream as an Account Manager and take ownership of a portfolio of business customers, helping them find the right water and wastewater services while growing your accounts.

This is a commercially focused role, with most of your time spent strengthening customer relationships, securing renewals and identifying new sales opportunities. You’ll develop account plans, negotiate proposals and contracts, and introduce additional solutions that meet your customers’ needs. Working closely with colleagues across the business, you’ll balance sales growth with great service, building partnerships that last.

About you

You’ll bring a track record of building strong business relationships and identifying opportunities to grow revenue. Comfortable negotiating and closing deals, you’ll take time to understand what matters to each customer and turn their needs into practical solutions. You’ll also have experience developing and delivering account plans, with the organisation and commercial judgement to manage competing priorities and balance customer and business needs.

You’ll be a confident communicator who can present proposals clearly, work with financial and operational information, and collaborate with colleagues to resolve customer issues. You’ll need good Microsoft Office skills, English and Maths at Standard Grade or equivalent, a full driving licence and the ability to work from home. Experience in account management, solution selling or using a CRM system would be an advantage.

What’s in it for you?

You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.

• Salary range £50,000-£60,000 DOE plus bonus up to 20%
• Company car provided
• Attractive pension plan
• Home-based role
• 31 days annual leave and six bank holidays
• Subsidised staff restaurant and free gym membership
• Employee discounts

Why we're the right fit

We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.

Who we are

Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.

A Disability Confident Committed Employer

If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.