Account Manager

Soil Association Exchange; Bristol; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A climate-focused community service organization is seeking an individual to support the Commercial Team in Bristol or London. This full-time role involves overseeing contracts and relationships with key accounts, supporting sales, and monitoring project progress. The ideal candidate will have strong interpersonal skills, problem-solving abilities, and a passion for sustainability. Benefits include flexible working, holidays, and a pension scheme.

Benefits

27 days of annual holiday

Pension scheme with employer contribution

Free membership of the Soil Association

Volunteer days

Family friendly policies

Cycle to work scheme

Engaging workplace

Qualifications

• Empathy with the values, aims and objectives of the Soil Association.
• Very organised and self-motivated.
• A true self-starter who loves grasping a problem and figuring out how to solve it.
• Adaptable and flexible.

Responsibilities

• Oversee the relationship and contract delivery of Key Accounts.
• Support sales staff with contracting and delivery of contracts.
• Monitor and report on budgets, project progress and key deliverables.

Skills

Excellent relationship/interpersonal skills

Strong communication skills

Strong IT skills

Problem-solving

Tools

Microsoft products

Project management software

CRMs

Job description

Overview

Location: Bristol or London with hybrid working (40% office based)

Salary: £38,900 to £41,300 pa

Employment Type: Full-time, 37.5 hours per week, Permanent

About Our Organisation

Soil Association Exchange is a new service for all UK farmers to help them farm in a way that improves the climate and protects nature and enhances their profitability. SA Exchange works with farmers to measure the environmental impact and provides advice and financial incentives on how the farm can improve.

Soil Association Exchange is a fast-paced, commercial startup that spun out of the Soil Association charity in 2022. Exchange sells its services to a variety of customers including retailers (e.g. M&S and Sainsburys), processors (e.g. Riverford and Arla) and financial institutions (e.g. Lloyds Banking Group). Through these companies we are now working with 1000 UK farmers.

About The Opportunity

Soil Association Exchange is a fast-paced, commercial startup that spun out of the Soil Association charity in 2022. Exchange sells its services to a variety of customers including retailers (e.g. M&S and Co-op), processors (e.g. Riverford and Arla) and financial institutions (e.g. Lloyds Banking Group). We currently work with ~2000 farms in the UK.

This role supports the Commercial Team in overseeing the relationship, contract delivery and growth of Key Accounts. Supports sales staff with contracting and onward delivery of contracts. This role involves monitoring and reporting on budgets, project progress and key deliverables, as well as communicating with project partners and working to a project strategy.

About You

Qualities:

• Empathy with the values, aims and objectives of the Soil Association
• Strong work and team ethic
• Very organised and self-motivated
• A true self-starter who loves grasping a problem and figuring out how to solve it
• Adaptable and flexible

Skills:

• Excellent relationship/interpersonal skills
• Strong communication skills: The ability to present complex ideas clearly to clients and internal teams.
• Strong IT skills in using Microsoft products and ideally project management software and CRMs
• Problem-solving: Ability to identify issues, think critically, and offer effective solutions that meet both client and company needs.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce

To Apply

Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.

For any queries, please contact [e-mail]

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you\'re not sure about applying, please get in touch with us for a chat.

Thank you for your interest in supporting our work at the Soil Association.