Account Manager

Nexus National Security Network; Birmingham; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

22 Days annual leave + Bank Holidays

Company car or car allowance

Life Assurance

Enhanced Family Leave

Social events

Job summary

A security solutions company in Birmingham seeks an Account Manager responsible for managing client relationships and providing tailored security solutions. Candidates should have strong customer service skills, a good personality, and the ability to motivate themselves while working remotely. A driving license is essential. This full-time position offers a dynamic work environment with opportunities for personal development and a competitive salary package.

Qualifications

• A good personality, able to talk to and work with anyone.
• Learning is a must in this role.
• Driving License essential with no more than 6 penalty points.
• Exceptional organisation and diary/admin management.

Responsibilities

• Managing and developing existing accounts.
• Identifying opportunities to grow client relationships.
• Offering real-world security solutions.

Skills

Strong customer service experience

Ability to self-motivate

Exceptional organization

Good communication skills

Driving licence

Job description

Nexus National Security Network provided pay range

This range is provided by Nexus National Security Network. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Nexus National Security Network

At Nexus National Security, we’re not necessarily looking for someone with a background in security sales — in fact, sales experience is a bonus, not a requirement. What really matters is your personality, communication skills, and ability to build genuine relationships. This is a consultative role focused more on nurturing existing client accounts than on hard selling.

About the Role:

You’ll join a growing team that’s dedicated to supporting a wide range of clients with tailored security solutions. Your core responsibility will be managing and developing existing accounts, identifying opportunities to grow these relationships, and converting them into long-term partnerships.

While some new business development will be part of the role, this role is predominantly about getting to know your clients, understanding their challenges, and offering the right solutions at the right time.

Expect a dynamic and varied week — from client site visits and calls to account planning and problem-solving. You’ll work closely with businesses across your region (either North or South UK), offering real-world security solutions to issues such as burglary, ram-raiding, and theft.

Key Requirements:

• A good personality, able to talk to and work with anyone, and good banter is a must!
• Strong customer service experience, used to working with and achieving success with a range of customers.
• Learning is a must in this role. The security industry is an ever-evolving industry, as criminals evolve so does the industry as a whole to combat these changes.
• Ability to self-motivate when working remotely after training.
• Exceptional organisation. Managing your own diary and admin efficiently, will be essential to your success.
• Driving License essential with no more than 6 penalty points
• Strong internal development and progression programme!
• Hard working and great company culture
• Social Events and Team Building!
• 22 Days annual leave + Bank Holidays
• Christmas Party
• Refer a friend scheme
• Enhanced annual leave option - Buy & Sell
• Life Assurance
• Enhanced Family Leave
• Competitive salary packages!
• Ability to work remotely
• Company car or car allowance provided

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Security and Investigations

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