Assistant Account Manager - Exhibitor Services

Blank Space Recruitment; West Midlands Combined Authority; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading events services company is seeking an Assistant Account Manager to join their growing team in the West Midlands. This customer-focused role involves managing client accounts for exhibitions, ensuring smooth processes from booking services to on-site support. Ideal candidates will have experience in the exhibition industry and excellent administrative and interpersonal skills.

Qualifications

• Background in exhibitions or trade shows preferred.
• Excellent telephone manner and ability to build rapport with clients.
• Ability to work in high pressure, target driven environments.

Responsibilities

• Manage client accounts post-sale to ensure smooth service.
• Respond to client queries and ensure services are booked.
• Occasional on-site presence required during exhibitions.

Skills

Customer Service

Communication

Administration

Commercial Acumen

Job description

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Blank Space Recruitment provided pay range

This range is provided by Blank Space Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Blank Space Recruitment

Owner & Director | Blank Space Recruitment | Creative, Events, AV, Production, Marketing & Communications

West Midlands

Fantastic opportunity to join a growing team where you will support a range of clients with their exhibition and trade show requirements!

The company

This busy department supports exhibitors for large trade shows with their requirements for the show. From power to flooring, furniture, electric and print/graphics as well as design and build for stands they are a turnkey solution and ensure each exhibitor is provided with a full range of services. Due to rapid expansion we are now supporting with the hire of an Assistant Account Manager to join the team!

The role

This is a very customer focused role where you will pick up the client contact after the sale has been contracted and ensure a smooth service through to the exhibition day. Managing the account you will answer any queries, ensure the services are booked in and that the client is happy; you will also go on-site at shows to make sure the orders are correct and the clients have all that they need. Some evenings and weekend work will be required.

About you

We are looking for an ideal background in exhibition / trade shows with a knowledge of additional services needed for shows. An excellent telephone manner and the ability to build rapport with clients is key, both on the phone and face to face at shows. Excellent administration skills and commercial acumen with the ability to work well in a high pressure and target driven environment are needed. Fantastic opportunity to join a fun and collaborative team where you will work on a huge variety of projects and varied brands!

Get in touch - [e-mail]

You can register your details if you are interested in other positions - we specialise in audio visual, production, events, creative, marketing, comms & advertising.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Business Development

• Industries

  Events Services

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