Account Handler

Everywhen; Manchester; Presencial; GBP 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

24-hour wellbeing support

Paid volunteering day

The Spotlight Awards

Descripción de la vacante

A leading insurance firm in Manchester is offering an exciting opportunity for a Professional Indemnity Insurance Account Handler. The role focuses on supporting clients with queries and building strong relationships to ensure customer satisfaction. Applicants should have over 2 years of experience in the insurance sector, a strong customer service background, and the ability to communicate confidently. This position includes generous holiday entitlement and career progression opportunities within the organization.

Formación

• Minimum 2+ years of experience in the insurance industry, preferably in professional indemnity.
• Strong ability to engage with clients over phone and email.
• Demonstrate integrity and adaptability in a regulated environment.

Responsabilidades

• Support a designated client portfolio and act as the first point of contact.
• Build strong relationships and assist clients with queries.
• Engage in customer service and sales-oriented activities.

Conocimientos

Insurance industry experience

Customer service skills

Confidence in communication

Proactive and entrepreneurial spirit

Collaboration and teamwork

Descripción del empleo

Overview

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Professional Indemnity Insurance Account Handeller within our friendly team based in Manchester.

Responsibilities

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect if you love customer service or sales as relationship‑building with our clients will be the key to your success.

Qualifications

• Insurance industry experience of at least 2+ years, ideally with experience in the professional indemnity sector.
• Ability to bring your best self to work every day to give our clients the best possible experience.
• Proactive, initiative and entrepreneurial spirit.
• Confidence to work with clients both by phone and email; experience in customer service is important.
• Work well with your team, positive outlook, engaging, collaborative, resilience to adapt to change.
• Demonstrate honesty and integrity; essential within a financially regulated organisation.

Benefits

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
• Opportunity to progress your career across the entire Ardonagh family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• 24‑hour support for physical and mental wellbeing.
• 1 day paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

Everywhen is an equal opportunities employer, committed to a working environment that is free from discrimination, inclusive, and empowering our people to bring their whole self to work and reach their full potential.

Click here to see our standard benefits page.