Insurance Account Handler

The Ardonagh Group; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Career progression opportunities

Award-winning learning & development support

Pension scheme

24-hour Employee Assistance support

Corporate perks and discounts

One day paid volunteering

Donation matching for charity

Job summary

A leading independent insurance broker is seeking an Insurance Account Handler based in York. The role involves supporting a client portfolio and building relationships to enhance customer experience. Candidates must have experience in the insurance industry and demonstrate strong customer service skills. Benefits include 26 days of holiday, opportunities for career progression, and a supportive learning environment. Join this friendly team and take the next step in your career!

Qualifications

• Experience in the insurance industry is essential.
• Demonstrated customer service experience is important.
• Resilience to adapt to changes is necessary.

Responsibilities

• Support a designated client portfolio, acting as their first point of contact.
• Build strong relationships and support clients with queries.
• Engage in customer service and sales activities.

Skills

Insurance Industry experience

Customer service skills

Proactive and initiative

Positive outlook

Ability to adapt

Job description

Overview

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in York.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

Responsibilities

• Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise.
• This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What we’re looking for

• Insurance Industry experience is essential for this role, the rest is all about you as a person.
• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Be proactive, use your initiative and show us your entrepreneurial spirit.
• Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Benefits

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
• Opportunity to progress your career across the entire Ardonagh family
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

• Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page