Account Handler

The Ardonagh Group; Sefton; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualification support

Pension scheme

24-hour mental wellbeing support

1 paid volunteering day

Spotlight Awards for talent recognition

Job summary

A leading independent insurance broker in Sefton is seeking an Account Handler to support client relationships and provide exceptional customer service. This role requires experience in the Insurance industry, strong communication skills, and the ability to work collaboratively. Employees gain access to generous benefits, including 26 days of holiday, career progression opportunities, and support for wellbeing. If you're proactive and eager to learn, apply today.

Qualifications

• Experience in the Insurance industry is essential for this role.
• Ability to work with clients both on the phone and face to face is important.
• Willingness to learn and gain qualifications in the industry.
• Confident with clients by phone and face-to-face.

Responsibilities

• Support a designated client portfolio as their first point of contact.
• Build strong relationships with clients and respond to queries.
• Demonstrate honesty and integrity in client interactions.

Skills

Customer service experience

Proactive mindset

Communication skills

Team collaboration

Adaptability

Job description

Join to apply for the Account Handler role at The Ardonagh Group

Be among the first 25 applicants

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southport.

Joining us as an Insurance Account Handler means you'll have the benefit of working from our office, Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.

What does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

Most important is your ability to bring your best self to work every day to give our clients the best possible experience.

Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.

Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.

Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.

Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.

Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Benefits

In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing.

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Group
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

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