Account Growth Executive — Hybrid (Education Sector)

S Knights Recruitment; Lancaster; Hybrid; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Hybrid working

Contributory pension

Birthday leave

Wellbeing support

Free parking

Cycle to Work

Job summary

S Knights Recruitment is seeking a Commercial Executive in Lancaster to manage a portfolio of customer accounts, drive growth, and deliver exceptional service. The role is hybrid with office days and home working Fridays, offering a salary starting from £25,000 per year.

You will collaborate with the Commercial team to achieve income targets while supporting education sector clients with market-leading products and services.

Qualifications

• Excellent communication and customer service focus.
• Proactive with a sales-driven mindset.
• Strong organisational skills and ability to prioritise.
• Experience with ICT systems and CRM.

Responsibilities

• Manage a portfolio of customer accounts to maximise retention.
• Build trusted relationships as the primary contact for customers.
• Handle enquiries through to resolution with excellent service.
• Collaborate with internal teams to meet SLAs and KPIs.
• Maintain accurate CRM records and monitor performance.
• Support forecasting through regular engagement and data analysis.
• Develop new business by building a strong sales pipeline.
• Monitor competitor activity to identify opportunities.
• Represent the organisation at meetings, conferences, and events.
• Support regulatory compliance and continuous service improvement.

Skills

Customer relationships

CRM usage

Account management

Sales targets

Data analysis

Communication skills

Organisational skills

Tools

CRM software

Databases

ICT systems

Job description

S Knights Recruitment is seeking a Commercial Executive in Lancaster to manage a portfolio of customer accounts, drive growth, and deliver exceptional service. The role is hybrid with office days and home working Fridays, offering a salary starting from £25,000 per year.

You will collaborate with the Commercial team to achieve income targets while supporting education sector clients with market-leading products and services.