Education Partnerships & Growth Executive (Hybrid)

S Knights Recruitment; Claughton; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Annual leave + holidays

Learning and development

Cycle to work

Employee wellbeing

Free parking

Job summary

S Knights Recruitment is assisting a client in Lancaster for a Client Relationship Executive role. The position is hybrid, offering a mix of office and home working, with 35 hours per week across Monday to Friday, and Fridays home-based.

You will manage customer relationships, grow revenue across qualifications and digital learning solutions, and work with education providers and employers to deliver an outstanding customer experience.

Qualifications

• Experience in Sales, Account Management, Customer Success, Business Development or Commercial Support.
• Strong relationship-building and communication skills.
• Consultative and customer-focused sales approach.
• Experience managing CRM systems and customer information.
• Confidence identifying opportunities to grow and develop customer accounts.
• Strong organisational skills and the ability to manage multiple priorities.
• Proactive, commercially aware and target-driven mindset.
• Good IT skills, including Microsoft Office and CRM platforms.

Responsibilities

• Manage a portfolio of customer accounts and support retention and revenue growth.
• Build strong relationships with education providers, training organisations and employers.
• Identify upselling, cross-selling and new business opportunities.
• Maintain an active sales pipeline and accurate CRM records.
• Handle customer enquiries and ensure a high standard of service.
• Promote qualifications, assessment services, apprenticeship solutions and digital learning products.
• Monitor account activity and identify opportunities for further growth.
• Collaborate with internal teams to deliver a seamless customer experience.
• Support commercial forecasting and wider sales activity.
• Attend customer meetings and sector events.

Skills

Sales experience

Account management

Customer success

Business development

Relationship-building

Communication skills

CRM experience

Organisation

IT skills

Tools

CRM platforms

Microsoft Office

Job description

S Knights Recruitment is assisting a client in Lancaster for a Client Relationship Executive role. The position is hybrid, offering a mix of office and home working, with 35 hours per week across Monday to Friday, and Fridays home-based.

You will manage customer relationships, grow revenue across qualifications and digital learning solutions, and work with education providers and employers to deliver an outstanding customer experience.