Account Executive

Aaron Wallis Sales Recruitment; Wetherby; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Excellent benefits

Ongoing training

Positive company culture

Job summary

Aaron Wallis Sales Recruitment is looking for a Graduate Account Manager based in Wetherby. This role focuses on inbound customer relationships without cold calling, promoting a positive workplace culture.

The successful candidate will manage customer enquiries, provide solutions, and enhance customer satisfaction. Sales or customer service experience is an advantage, alongside a confident and team-oriented mindset. The company offers excellent benefits including a competitive salary of £30,000 plus bonus and ongoing training.

Qualifications

• Ideal candidates should demonstrate confidence, positivity, and a team player attitude.
• Previous experience in sales or customer service is preferable.

Responsibilities

• Manage inbound calls and customer enquiries, providing advice and solutions.
• First point of contact for customer enquiries through various channels.
• Management of the sales pipeline and ensuring follow-ups with potential sales.
• Maintain daily administrative tasks and manage interactions across platforms.
• Build trust with customers and collaborate with internal teams.

Skills

Confidence & positivity

Inquisitive mindset

Sales or Customer Service experience

Job description

Graduate Account Manager. £30,000 + Bonus/Commission + Excellent Benefits. Based Wetherby

A consultative Inbound customer relationship role that does not involve any cold calling or prospecting.

This company offer an incredible working culture. You will work alongside some amazing people. The culture promotes positivity, honesty, teamwork, incredible training and career advancement.

To be considered for this role, your personality and outlook on life must match their culture. They want to see confidence & positivity, without ego. An inquisitive mind, a determination to succeed, but must be a team player. Sales or Customer Service experience is ideal.

The Role

Managing inbound calls and enquiries from pre-sales & after-sales customers, providing industry leading advice and offering the best products/solutions for their lifestyle or project.

Acting as first point of contact for any customer enquiries by telephone, email, or live chat to provide quotes & taking the opportunity to maximise sales through up-selling/cross selling.

Management of the sales pipeline to track and manage potential sales and ensure we are winning quotes by following up with the customer.

Ensuring all daily admin is kept up to date, including contact us forms, Ebay, Amazon, Klarna and Livechat tickets.

Build great relationships with our customers and develop trust in our products/brand, as well as with our internal teams to contribute towards our ‘win together’ culture.

Assisting departments we work with closely, such as Purchasing, Operations and Accounts, with queries and actioning feedback to ensure data and processes are up to date.

Taking part in regular training sessions to keep your product knowledge up to date to be able to offer the best standard in our industry.

You don't need to be the finished article. But you do need to be credible, curious, and motivated by a sense of progression.