Account Director, Rail Partnerships & Growth

SilverRail; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Hybrid working model

Private healthcare

Rail discounts

Résumé du poste

SilverRail is seeking an Account Director to lead the ScotRail Partnership in the UK. You will own the end‑to‑end commercial relationship, manage senior stakeholders, and drive booking targets while leveraging data to optimise revenue across ScotRail’s channels.

You will collaborate with Product, Technology and Customer Operations, with travel to Glasgow and occasional trips to London. A consumer‑tech mindset will help spot opportunities in rail retailing.

Qualifications

• Experience aligning Product, Technology and Operations around shared goals.
• Strong analytical skills with ecommerce/digital retail metrics focus.
• Ability to explain technical concepts to non‑technical stakeholders.
• Track record of building long‑term partnerships and negotiating growth.
• Interest in AI’s impact on rail retailing.
• Exposure to B2B account management and sales processes.

Responsabilités

• Own ScotRail relationship and drive booking targets.
• Identify growth initiatives across product, technology and services.
• Collaborate with Product & Technology to prioritize ScotRail improvements.
• Partner with Customer Operations & Planning on campaigns to grow bookings.
• Own KPI reporting and lead regular business reviews with ScotRail.
• Coordinate with legal on contracts and compliance.

Connaissances

Cross‑functional influence

Data mastery

Clear communication

Partnership & negotiation

Technology curiosity

UK Rail domain knowledge

Autonomy

Description du poste

SilverRail is seeking an Account Director to lead the ScotRail Partnership in the UK. You will own the end‑to‑end commercial relationship, manage senior stakeholders, and drive booking targets while leveraging data to optimise revenue across ScotRail’s channels.

You will collaborate with Product, Technology and Customer Operations, with travel to Glasgow and occasional trips to London. A consumer‑tech mindset will help spot opportunities in rail retailing.