Account Director, Rail Partnerships & Growth

SilverRail

Glasgow

Hybrid

GBP 85,000 - 120,000

Full time

10 days ago

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Benefits offered by this job

Hybrid working model

Private healthcare

Rail discounts

Job summary

SilverRail, a UK-based rail commerce technology company, is seeking an Account Director to lead the ScotRail partnership within the Commercial / Partnerships team. The role will require regular travel to Glasgow and occasional travel to London, with a hybrid working model that supports flexibility.

You will own the end-to-end commercial relationship, align Product, Technology and Customer Operations to grow bookings and revenue, and deliver initiatives that improve the ScotRail channels while

Qualifications

Experience in B2B account management or partnerships.
Strong analytical skills with ecommerce/digital retail metrics.
Ability to explain technical concepts to non-technical stakeholders and engineers.
UK Rail domain knowledge is advantageous.

Responsibilities

Own ScotRail relationship and drive booking targets.
Identify growth initiatives across Product, Technology and services.
Collaborate with Product/Tech to improve the ScotRail booking experience.
Partner on campaigns to drive new bookings and loyalty.
Own KPI reporting and quarterly business reviews with ScotRail.
Work with legal on contract addendums and compliance.

Skills

Cross-functional influence

Data analytics

Communication

Negotiation

Curiosity about technology

UK rail domain knowledge

Autonomy

Strategic thinking

Job description

You will own the end-to-end commercial relationship, align Product, Technology and Customer Operations to grow bookings and revenue, and deliver initiatives that improve the ScotRail channels while

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