Account Director

TN United Kingdom; Milton Keynes; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Director to lead their Supplier Account Management team. This pivotal role focuses on managing high-value strategic accounts, ensuring supplier satisfaction, and identifying growth opportunities. With a strong emphasis on relationship-building and commercial acumen, the ideal candidate will have a proven track record in the metering or energy sector. Join a forward-thinking company that values diversity and inclusion, and be part of a team dedicated to driving business success through exceptional service and strategic partnerships.

Qualifications

• 5+ years in metering/data services or energy supplier.
• Experience managing supplier accounts and growing client relationships.

Responsibilities

• Manage Strategic Account Managers and key supplier relationships.
• Develop strategies for account growth and supplier satisfaction.
• Provide revenue forecasts and monitor KPIs.

Skills

Metering/Data Services Experience

Supplier Account Management

Commercial/Sales Experience

Team Management

Interpersonal Skills

Problem-Solving Skills

Analytical Abilities

Proficient in Excel

Proficient in Word

Proficient in Outlook

Job description

Summary:

Our client, an established metering/data services and net-zero company, is looking for an Account Director to join their team and manage key supplier relationships. This senior role involves working with high-value, strategic accounts, ensuring supplier satisfaction and identifying growth opportunities. You will oversee the Supplier Account Management team, ensuring exceptional service and long-term partnerships. To succeed, you’ll need at least 5 years of experience in metering/data services or with an energy supplier, experience managing supplier accounts, and a proven track record of growing accounts and onboarding new clients. Team management experience would be a plus! If this sounds like you, apply today!

Key responsibilities:

1. Manage two Strategic Account Managers on a daily basis.
2. Serve as the main contact for key suppliers, building strong, long-term relationships.
3. Engage regularly with suppliers to understand their needs, challenges, and goals.
4. Develop and implement account strategies aligned with supplier objectives.
5. Identify opportunities to expand work and maximize mutual value.
6. Lead tailored plans for business growth through upselling and cross-selling.
7. Oversee contract renewals, renegotiations, and service term discussions.
8. Implement strategies to retain suppliers and resolve concerns.
9. Provide accurate revenue forecasts and monitor key performance indicators (KPIs).
10. Stay updated on industry trends and best practices through training.
11. Perform other duties as needed to support business goals.

Skills and experience required:

1. At least 5 years’ experience in a metering/data services company or energy supplier.
2. Experience managing energy supplier accounts or working with energy suppliers.
3. Commercial/sales experience with a focus on upselling and cross-selling services.
4. Team management experience is a plus but not essential.
5. Strong interpersonal and rapport-building skills.
6. Excellent problem-solving and analytical abilities.
7. Proficient in Excel, Word, and Outlook.

As an equal opportunities’ employer, our client is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds and underrepresented groups to apply and join the company. They welcome requests for any reasonable adjustments either during our recruitment process or on employment.