Account Director

Page Personnel; Market Harborough; On-site; GBP 90,000 - 120,000; Full time

Job summary

Page Personnel seeks an Account Director to oversee and lead the strategic development of the client’s key accounts within a leading UK logistics provider. You will drive engagement, conduct regular business reviews, and act as the main escalation point for central accounts.

The role focuses on growing the account portfolio, developing comprehensive plans, and leading multi-disciplinary teams to deliver complex solutions, with a strong emphasis on long-term partnership and contract adherence.

Qualifications

• Experience in key account management with strategic growth focus.
• Strong relationship-building with executive stakeholders.
• Proven ability to lead cross-functional teams and deliver complex solutions.

Responsibilities

• Oversee strategic accounts and act as development lead for key clients.
• Drive engagement activities and conduct regular meetings and business reviews.
• Develop account strategy with long-term growth across the group.
• Develop comprehensive account plans with clear growth initiatives.
• Proactively identify customers' needs through supply chain understanding; upsell and cross-sell.

Job description

• New created position of Account Director
• Working for one of the UK's leading logistics providers

About Our Client

My client are one of the UK's leading brands who continue to go from strength to strength, delivering exceptional customer delivery.

Job Description

Oversee and act as a strategic development lead of my clients key strategic accounts (Existing and New).Drive customer engagement activities to deepen relationshipsConduct regular meetings and business reviewsAct as the primary escalation point for significant issues of central accountsDevelop account strategy focused on (long-term) growth across the groupDevelop comprehensive account plans with clear growth initiativesProactively identify customers' needs through deep understanding of their supply chainEncourage upselling and cross-selling through a trusted advisory roleTrack key account performance metrics and provide visibility to leadershipCollaborate with BD Excellence/ Bid Management Team to set the group BD strategy Own and manage strategic central key accounts, ensuring growth, contract adherence, and partnership developmentLead cross-functional teams to ensure successful solution development, negotiation, and implementation for complex customers, with cross-BU demands

The Successful Applicant

Extensive experience in key account management - a track record of hunting/ identifying supply chain opportunities from concept/ tender through to successful implementationStrong relationship-building skills with executive-level stakeholders within strategic customer organisations - possess a clear understanding of supply chainsProven strategic planning and account management - Excellent commercial acumen, problem solving and experience in producing comprehensive solution responsesConsistent record of meeting growth objectives and KPI Sector expertise in the identified sector - Evidence of thought leadershipDemonstrated leadership and team management skills - ability to work across the business and sell internallyAbility to lead multiple opportunities at a time.

What's on Offer

Competitive market salary and benefitsTo be part of a newly created structure and help shape the future of my clients customer strategy.