Account Director - Commercial

Page Executive; Market Harborough; On-site; GBP 65,000 - 90,000; Full time

Job summary

Page Executive in Market Harborough is seeking an experienced Senior Key Account Lead to drive growth across strategic accounts. You will oversee development, shape long-term plans, and coordinate cross-functional teams to deliver complex solutions.

In this advisory role you will push upselling and cross-selling, conduct regular business reviews, and provide leadership with clear performance insights. This position requires a proactive mindset and a track record of sustaining high-value

Responsibilities

• Oversee and act as a strategic development lead of key strategic accounts (Existing and New).
• Drive customer engagement activities to deepen relationships
• Conduct regular meetings and business reviews
• Act as the primary escalation point for significant issues of central accounts
• Develop account strategy focused on long-term growth across the group
• Develop comprehensive account plans with clear growth initiatives
• Proactively identify customers' needs through deep understanding of their supply chain
• Encourage upselling and cross-selling through a trusted advisory role
• Track key account performance metrics and provide visibility to leadership
• Collaborate with BD Excellence/ Bid Management Team to set the group BD strategy Own and manage strategic central key accounts, ensuring growth, contract adherence, and partnership development
• Lead cross-functional teams to ensure successful solution development, negotiation, and implementation for complex customers, with cross-BU demands

Job description

• Oversee and act as a strategic development lead of my clients key strategic accounts (Existing and New).
• Drive customer engagement activities to deepen relationships
• Conduct regular meetings and business reviews
• Act as the primary escalation point for significant issues of central accounts
• Develop account strategy focused on (long-term) growth across the group
• Develop comprehensive account plans with clear growth initiatives
• Proactively identify customers' needs through deep understanding of their supply chain
• Encourage upselling and cross-selling through a trusted advisory role
• Track key account performance metrics and provide visibility to leadership
• Collaborate with BD Excellence/ Bid Management Team to set the group BD strategy Own and manage strategic central key accounts, ensuring growth, contract adherence, and partnership development
• Lead cross-functional teams to ensure successful solution development, negotiation, and implementation for complex customers, with cross-BU demands